Introducing our Student Advisors

We would like to give a warm welcome to our new team of Student Advisors: Dylan, Claire, Shelby, Rachel and Jade!

The Student Advisors are based in Catalyst and they are here to support you. The role of a Student Advisor is to provide help, support and guidance to other students on a peer to peer basis. The team are all current second, third year or Masters students and between them they bring a great variety of subject knowledge from their individual disciplines together with a wealth of experience from studying at Edge Hill, using all of that to support other students on their own University journey.

The support they provide revolves around getting the most out of your Library, locating and using physical and virtual resources for your studies. They can help you to develop a range of introductory academic skills and can introduce you to more specialised support where necessary.

They can help with:

  • Searching the Library Catalogue for books and eBooks
  • Using Discover More to find online journal articles and other online resources
  • Navigating Learning Edge and your subject specific ‘My Library’ Tab
  • Harvard referencing
  • Finding and accessing UniSkills academic support material
  • Turnitin assistance
  • Locating books

Catalyst Tours

Catalyst tours are taking place weekdays from Monday 17th September to Friday 28th September. Tours start at 10am and are taking place every half an hour, with the last tour meeting at 3:30pm.

The tours are being led by our current Student Advisors’ who will show you around Catalyst, giving you the opportunity to see all of the fabulous facilities, learning spaces and student support available!

For more information click here.

Getting Started

Getting started sessions are peer to peer support sessions with our team of Student Advisors. Get started with your key resources, including: how to log in to Learning Edge, your My Library tab, Readings Lists Online, Library Catalogue, Discover More, accessing UniSkills support and much more.

Getting Started sessions will take place:

Monday 1st October to Friday 5th October 12pm-2pm

Monday 8th October to Friday 12th October 12pm-2pm

Drop in sessions will take place in Willow Training Room, 1st floor Catalyst. There is no need to book so just drop in and speak to one of our knowledgeable Student Advisors for peer to peer support and guidance on how to get started with your key resources.

Drop in sessions will take place at the following times:

12:00pm – 12:30pm

12:30pm – 1:00pm

1:00pm – 1:30pm

1:30pm – 2:00pm

For more information click here.

Book an appointment with a Student Advisor

During term-time you can book a 15 minute appointment with a Student Advisor, between 11am and 4pm, Monday to Friday.

Get help with:

  • Searching the Library Catalogue for books and eBooks
  • Understanding the Dewey decimal system of shelving (shelf mark) and how to find books on the shelf after you’ve searched
  • Using Discover More to find online journal articles and other online resources
  • Navigating Learning Edge/Blackboard and your subject specific ‘My Library’ Tab
  • Finding and using the Harvard referencing guide
  • Finding and accessing UniSkills academic support material online

Book an appointment with a Student Advisor here.

 

 

Online Assignment Submission: Final checks ✔

This week the Learning Technology Development team posted its annual ‘Keep Calm and Submit’ post on the Learning Edge blog, highlighting the latest tips and good practices to ensure your online submissions over the next week go as smoothly as you could possibly wish for.

As an additional treat for all students we’ve also put together 4 simple steps to help with some of the pre submission checks you might not have thought about before clicking the submit button.

Step 1 – Did you rememeber to add your frontsheet or SpLD coversheet?

If you are required to submit your assignment with a specific frontsheet/coversheet for academic or SpLD needs, please ensure you have added this before submitting. General frontsheets are usually supplied within your module/programme area on Blackboard. Please contact your tutor if you are unsure of its location online.

If you have a SpLD coversheet, this would have been compiled and provided by the SpLD Support Team prior to any online submission. If you are unsure or need further support with the SpLD cover sheet you have been provided with, please contact the SpLD Support Team:

  • In Person: Ask desk, 1st floor, University Library
  • Email: SpLD@edgehill.ac.uk
  • Telephone: 01695 584372

Step 2 – Is your file the correct type?

Any assignment submission through Blackboard accepts a wide range of file types for both Turnitin and the standard Assignment tool. You can find details of the accepted file types for each submission tool in the links provided below:

If you submit any other file types (or files with the incorrect file extension) you will receive an error message and will need to re-save your assignment in one of the permitted formats and begin the submission process again.

Step 3 – Is your browser up to date?

Another top tip is to always ensure that your browser is up-to-date. We recommend Mozilla Firefox or Google Chrome upgraded to the latest version gives the best experience. If your laptop or PC uses Windows 10 as its operating system, be aware that the default browser may be set to ‘Microsoft Edge’  – perhaps OK for general surfing on the net – but when it comes to activities such as assignment submission please avoid using this browser. So, please if you havent already – download and install Firefox or Chrome and use one of these browsers when submitting your assignment(s) online.

Step 4 – Do you have a good internet connection?

Before uploading your work, you will need to have a good internet connection within a location that doesn’t have any security barriers such as ‘pop up blocker’ for your browser or a security firewall that’ll prevent you from uploading any data to the internet.

Pretty much all standard home Broadband connections are fine, but if you don’t have internet access at home please be mindful of submitting your work from a location such as a school or NHS Trust (placement setting) as you might run into problems due to security settings.

We know that when that deadline is approaching it’ll be stressful enough without unexpected niggles, so try not to leave your submission till the last minute. This echoes all points above but if done correctly will ensure the final moments before you click ‘Submit’ will be as stress-less as possible. Remember, if you have any problems Keep Calm and Ask Us!

Good luck with your assignments!

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Mark Wilcock
Learning Technology Development Officer

Term 1: brought to you by Learning Services

It’s hard to believe that we are already at the start of the second term, where does the time go?

We are in a thoughtful and reflective mood this week, so join us in looking back at the highlights from the first term…

We have continued to expand and improve access to resources.  We know that you love your text books and in term 1 we purchased a massive 7,000 new books for library stock.

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Access to electronic resources is also important to you and our electronic resource collection currently stands at over 300,000 items!

As well as improving access to resources, in the first term we made the unprecedented step of opening the University library for 24 hours a day – that’s a massive and uninterrupted 120 hours of study time.  Continuing with the 24/7 theme we also launched our 24/7 live chat service.  You can (and you have!) asked questions into the early hours.

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You told us that you would like to be able to access resources direct from Blackboard and your wish is our command! The new subject resources tabs in Blackboard now mean that library resources are just a click away.

The above enhancements should have improved access to services and resources for everyone, but we have also developed a number of more personalised services.

We know that sometimes we just don’t have the exact book that you need, but with our Add a Book service just tell us what you want and we buy it! 239 of you did just that in the first term alone.

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It has also been encouraging to see that many of you have received 1-2-1 bespoke support from a study skills or SpLD advisor.  681 of you attended an SpLD 1-2-1 support session and 502 of you attended a 1-2-1 study skills session in the first term.  These sessions are person centered and designed to support you with your own specific learning needs.  Even more encouraging is the incredible feedback we receive about these sessions, with over 91% of students reporting that our 1-2-1 support is effective and has enabled them to move on with their studies.

There’s lots to look forward to this term too!  So watch this space…

And finally, we do genuinely love to hear your feedback so don’t be shy – get in touch.

Helen Jamieson, Customer Services Manager

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Learning Services newsletter – spotlight on technology enhanced learning and media and ICT

And so September and First Week planning begins….The latest edition of the Learning Services newsletter is a special issue dedicated to all those summer planning activities!

Find out about VLE enhancements, opportunities for training & development and the latest upgrade to Blackboard.

Articles include news to update academic colleagues both around the Blackboard upgrade and the latest development within the VLE – Blackboard Community, which some of you may already have heard about and want to introduce for your department.

Blackboard was successfully upgraded on Monday 21st July and there are two webinars to share the enhancements and new features and these take place on the 23rd and 24th of July.  More information about the new features of Blackboard can be found in the newsletter.

Also in the newsletter is an overview of the development of the classroom infrastructure across campus and helpful information about training and support if you are using new technology or rooms or lecture theatres you are unfamiliar with.

We have included some future gazing with a look at augmented reality uses in education and also the Horizon 2014 report.

Changes to technology can be very fast paced and we welcome your feedback about your experiences of using the VLE and technologies and very importantly, areas where you feel we can provide more training and opportunities for development so please get in touch.

email ltdsupport@edgehill.ac.uk

Phone: 01695 650754 ex 7754

Rachel Bury

Academic Liaison Manager – Quality, Marketing and Communication

Rachel_Bury

Create a Profile on Blackboard

01Blackboard’s ‘Social Learning Tools’ form a small scale social networking style environment within Blackboard, which students can use outside of their course areas. They include the Profile tool, People tool, Messages tool, and Spaces tool.

The Profile tool is the one you are most likely to be interested in. This allows you to add a photo of yourself which shows up in other places such as the Blackboard Discussion Board tool, which makes it easier to follow conversations and see who posted what.

02 When logged into Blackboard, your name can be seen near the top right of the page, as shown in this image. Click on your name and a drop down menu will appear. At the top of the menu is a grey head shaped icon by default, and if you click on this you will see your empty profile page.

03Click on the ‘Edit My Blackboard Profile’ to get started adding photos and any information that you might want to share about yourself.

04The Spaces tool is one of Blackboard’s Social Learning Tools, and is linked to using the icon that represents a network. We have written a guide to using the Spaces tool in case the tool is useful as a simple discussion space for anyone doing group work.


 

A recent update to the Social Learning Tools adds important features. The update ensures that you have agreed to Blackboard’s terms of service before you use them, and you will be reminded of the section of Edge Hill University’s IT Acceptable Use Policy that relates to social networking type activity. You will also have more control over your own information, as you will be able to completely delete your profile while you are a student with access to Blackboard. Even if you don’t get round to deleting your profile, inactive accounts will be removed after about a year, so they won’t be there forever.

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If you find that your profile picture (and others’!) have disappeared, it may be you added your photo before the terms came in.  To ‘reactivate’ all the profile pictures in your account, click back to your profile picture (as if you’re uploading your photo again) and ensure you click to accept the agreement.  All the photos will automatically re-appear!

#EHUGetConnected Taking Your Devices to the Next Level!

The new smartphones to buy in 2013

After the success of all the previous #EHUGetConnected events held in 2013, we are happy to announce more upcoming dates across different venues and locations for the coming weeks ahead:

  • 11am – 2pm Friday, 31st January 2014 (HUB, Ormskirk Campus)
  • 9am – 1pm Tuesday, 4th February 2014 (FOHSC Foyer, Ormskirk Campus)
  • 9am – 1pm Wednesday, 5th February 2014 (FOHSC CPD, Aintree Campus)

If you’ve never come along to one previously then you are in for treat! #EHUGetConnected gives you the chance to speak to our team of knowledgeable staff to help get the best out of your technology and the learning resources at your disposal.  Every year there are new and exciting upgrades to our systems, pushing the boundaries of online learning and communication.  In 2014 we will again be promoting and showcasing our favorite selection of mobile apps, campus WiFi connectivity and our learning resource ‘hall of fame’. This time we will be featuring the new Community Engagement upgrade within Learning Edge and show you how it can enhance your online learning practice.

Here are just a few examples of questions we can help you with:

General ‘How can I…?’

  • connect to WiFi on campus?
  • find a PC to use?
  • book a study room?
  • forward my Edge Hill emails to a personal account?

On my mobile (eReader/laptop/phone/tablet) ‘how can I…?’

  • sync my emails?
  • easily log into Learning Edge?
  • get the course notifications I want?
  • access my lecture notes?
  • search the library catalogue?
  • download journal articles and eBooks?
  • annotate journal articles or lecture notes?
  • save shortcuts to the library and my subject pages?
  • watch videos or listen to podcasts?
  • find useful apps?

In the library ‘how can I…?’

  • search for resources?
  • find online journals and articles?
  • access my reading list?
  • reserve a book?
  • build a reference using the Discover More ‘cite’ tool?
  • save a link to an eResource so I can go straight back to it later?
  • work out which databases are right for my subject?

In Learning Edge ‘how can I…?’

  • change the way my course list is displayed?
  • subscribe to discussion forums/threads so I know when a post has been made?
  • set up my own online blogs/discussion forums/podcasts/social or study groups?
  • find my grades and feedback?

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Events taking place in the Faculty of Health and Social Care are tied in with the Faculty enrollment and induction day for the newest cohorts, but all current students and staff are welcome to come and ask any burning questions you may have about your devices, gadgets or gizmos.  If you’re not at any of the campus locations on the day to speak to us in person, we have got that covered too!  You can contact us during the event (and beyond) via our social media channels using the #EHUGetConnected hash-tag:

FB  https://www.facebook.com/EHULearnService

twitter  https://twitter.com/EHULearnService or https://twitter.com/LTDatEHU

We would be delighted to talk to you about technology; let us demystify some of the things you’ve heard about but don’t know how to use, and let us help you get started using technologies maybe you haven’t even heard of yet!

See you there!

wordpresspenpicMark Wilcock
Learning Technology Development Officer

One Click, Every Trip!

Over the past few months, Learning Services and IT Services have been collaboratively working hard in launching a great new look for Learning Edge.

We’ve been listening to our students about what you are looking for to make Learning Edge better than ever before and so today you will see some of these changes take effect!

Firstly, we have one Click access to Learning Edge!  From the Go Portal you will be taken straight to your Learning Edge Homepage (Now called ‘Home’) where you can access your modules.  You will also notice at this point a bright, new, colourful Learning Edge Homepage with lots of great resources and helpful links to make your experience the best ever yet!

goportalThe areas have been organised into new tabs to help you get straight to the bits you need when you need them whilst the Go Portal links will follow you so you can get straight to your student email without having to return back to Go.

Rather than you having to leave Blackboard to find help, we’re now bringing it to you in a suitably organised way, gathering our Twitter feeds, YouTube videos, Ask Us service and System Status information right to wherever you choose to study.

Keep an eye out for particularly useful tools: Ask Us help service, Discover More library search and PC Availability amongst many others!

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We are welcoming any feedback that our users have about the new look and features and would love to know what you would like to see in future developements.  This is just the very first step in what we can bring to you through Learning Edge – there is still a lot more to come! Get in touch via the comments box below or email LTDsupport@edgehill.ac.uk

Learning Technology Development Team
Learning Services

Staff Development in January

Make the most of the new year and any new devices you might have got as a Christmas gift, and come along to one of our Developing Digital Excellence staff sessions.

In January we have sessions running within the Digital Practitioner strand which will focus on getting the most from your mobile device and the digital tools which are out there.

The Digital Practitioner

Help! My Mobile Is Smarter Than me                        9/1/14              12pm–1.00pm

Making research easier with mobile devices             14/1/14            12pm–1.00pm

(eJournals, Annotation and Referencing)

Keeping The Conversation Going Online                 20/1/14            1.00pm–2.00pm

eShare: Making the Most of Your Digital Repository 22/1/14            2.00pm–3.00pm

Electronic Assessment Management                        29/1/14            1.00pm-2.00pm

 

ICT skills very much run alongside those skills needed to develop your Learning Edge and use more mobile technology with students.  If you have got a new mobile device or PC why not find out more around using Outlook, including using the web access version.  There are also sessions around the two most popular Microsoft Office products, Word and PowerPoint.

The Digital Office

Outlook email                                                        6/1/14                2.00pm-4.00pm

Outlook Calendar                                                  7/1/14                10.00am–12pm

Outlook Web access                                             9/1/14                10.00am–12pm

Folder and file management                                 15/1/14             2:30pm–3:30pm

On the Edge Hill University Network

PowerPoint 1 – Introduction to On-Screen            16/1/14             9:30am–11:30am

Presentations

Word 1 – Managing Paragraph                             23/1/14            10.00am–11:30am

and Page Formats

Book your place via the HR Staff Development wiki

Happy New Year, the Developing Digital Excellence Team

 

Developing Digital Excellence in December – come a long for a coffee and a mince pie

As semester 1 draws to close there are a number of opportunities for staff development and maybe reflect on some of the success of the term around using the VLE and share those with us and colleagues or you might be thinking about what you can do differently next year.  The sessions within our Digital Practitioner strand are sessions we have run previously but have been our most popular, especially the students’ ideal VLE

 

The Digital Practitioner  

Your Digital Tattoo – What the web says about you!              4/12/13      1.00pm- 2.00pm
Professional and employable digital identities                                  

Radio Ga Ga, Host Your Own Podcast                                  5/12/13      12noon – 1.00pm

Learning Edge – The Students’ Ideal VLE                               11/12/13    1.00pm – 2.00pm

Bring Your Course to Life With Video and Audio Content       17/12/13   12noon – 1.00pm

Another popular session in the past has been Michelle Maden providing help and guidance around beginning a systematic review so this session is running again on the 10th of December.

The Digital Researcher

Systematic Reviews: Where to Search                               10/12/13    11.00am- 12:30pm

 

Elaine Czotter continues to provide support in terms of staff using our new email system and has two sessions, one looking at the use of the calendar and all the opportunities that can bring and also using and managing your Outlook email.

The Digital Office

Outlook calendar (new session)                                           4/12/13      2.00pm-3.30pm

Outlook email (new session)                                                5/12/13      10.00am-12.00pm

Publisher- Introduction to desk top publishing                      6/12/13      1.00pm-3.00pm

ECDL Induction                                                                     10/12/13    10.00am–11.00am

We will be offering coffee and minces pies at our Christmas sessions so we hope to see you over the next few weeks.

All off the sessions are held in the ICT Staff Development training room S 5 on the second floor of the LINC Building.

Please book online via the HR Staff Development bookings

 If you have any areas of development which you feel you would like more support with please don’t hesitate to get in touch, we can add sessions to our regular programme or we can provide bespoke sessions for you and your team.

Please contact  me via email or telephone ex 7757 or 01695 650757

Rachel Bury

Learning Services

Academic Liaison Manager – Quality, Marketing and Communications

Learning how to share

Staff Development: eShare: Making the most of your Digital Repository

What is eShare? Why do we have it? How can it benefit me? Come along for an introduction to our digital repository for teaching and learning and see how you can make the most of eShare.

eShare offers you the opportunity to showcase your work to the world, store presentations, video clips and images in an easily accessible way and find ready-made, adaptable materials for your teaching.

In this hands-on session you will:

  • Create a profile – your profile can then be used for departmental webpages, EHRA and CV creation.
  • Learn how to search the repository for teaching resources, guides to technologies and learning resources.
  • Upload your own items – copyright and creative commons will be explained and demystified.

Book on to this session online via the Staff Development Booking system.

Michelle O'Connell

 

 

 

Michelle O’Connell

To arrange for a bespoke or 1:1 eShare session please contact me on x7229.