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Review of service standards – we need your input!
Our service standards set out the level of service customers can expect in key areas of Learning Services activities. Our performance against these standards is reviewed annually, and the results published.
We are reviewing our standards for 2010/2011 and we need your input! Please fill in this quick questionnaire so we can find out what standards are important to you; http://www.edgehill.ac.uk/ls/aboutus/customerservice/#standards
There will be a £10 Argos voucher for one entry picked at random!
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University Library Opening Hours 10-11
The University Library opening hours for the coming term are as follows;
31st August – 19th September 2010
8.30am – 9.00pm Monday to Friday
11.00am – 6.00pm Saturday and Sundayfrom Monday 20th September the Library will open at 8.00am Monday to Friday, for access to facilities and self service only. The Ground Floor helpdesk will continue to open at 8.30am
Opening hours for all our Libraries can be found here
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New Wiley Site: Wiley Interscience becomes Wiley Online Library
Over the weekend of 7th and 8th August Wiley will launch their new web site – Wiley Online Library. The Wiley website and all Wiley journals will be unavailable during this time.