Due to the 3rd national lockdown that is currently in place we have made some changes to services and facilities within Library & Learning Services and Catalyst.Continue reading
The days may be getting colder and the term winding down to a close, but here in Library and Learning Services we’re still here to support you through the festive period. While Catalyst’s opening hours are a little different, the good news is you can still access help and information via our online web pages and handy knowledge base, Ask Us.
Opening times for Catalyst and Helpdesk support this Christmas
Friday 18th December – Catalyst is open 8am-8pm
Saturday 19th and Sunday 20th December – CLOSED
Monday 21st – Wednesday 23rd December – Catalyst ground floor is open 10am-6pm
You will be able to access PCs, study space and printing. Virtual helpdesk support is also available 10am-6pm via our online knowledge base Ask Us and email.
Thursday 24th December – Monday 28th December – CLOSED
Friday 1st January – CLOSED
Saturday 2nd and Sunday 3rd January – Catalyst is open 10am-6pm
From Monday 4th January onwards – new opening hours
Monday to Friday: 8am-11pm
Saturday and Sunday: 10am-6pm
Changes for 2021
New for 2021 and in line with COVID-safe guidelines we have:
- Extended Catalyst opening hours from Monday 4th January and will stay open until 11pm Monday to Friday
- We have opened up more study spaces, including the huts on the ground floor
- We have increased capacity in the building to allow more students the opportunity to study and use the space
- We have bookable individual silent study spaces available on our 3rd floor with the option to have a PC or a larger desk
- Our coffee shop 53.3 Degrees has extended it’s opening hours and will now be open until 6pm Monday to Friday
From everyone in Catalyst, we’d like to wish you a Merry Christmas and a Happy New Year! See you in 2021!
What is a resource? It’s more than you may initially think, and there are many different resources available to you here at Edge Hill University. It is something that can help aid you in doing a specific job, writing an assignment or your dissertation.
The resources available to you throughout Catalyst are more than you may initially think. So, let’s take a look…
The Printing Hub
The printing hub is the place for all of your printing needs. The printing hubs are located within the “landmarks” which are the black circular structures on each floor of the Catalyst building. Every student at the start of each academic year is issued with printing credit. Black and White printing is 2p/sheet and colour is 5p/sheet. Once your printing credit has ran out you may top it up via cash or card at the Catalyst help desk located which is located on the ground floor.
Stationary and Binders
Also, you may not know but located within each Printing Hub are stationary tools such as; a hole puncher, staplers, cello tape and paper binders. These are all completely free to use, all we ask is that once you have finished that you please return them to the Printing Hub for the use of other students.
Newspapers are a great resource especially when writing assignments. There are range of newspapers covering a variety of topics and stories. These are free to use, read and reference however we do ask that you do not remove these from Catalyst as they are on a “No-Loan” policy as they are fragile and irreplaceable. These are located on the 2nd floor of Catalyst by the spiral staircase.
Magazines are the perfect resource when writing assignments and dissertations. They also cover a range of topics and academic areas. Again, they are completely free to use, however the University pay a lot of money for these publications and they are on a “No-Loan” policy. These can be found on the 2nd floor of Catalyst by the spiral staircase.
Journals are a fabulous resource when writing assignments and dissertations. They are reliable academic resources, and really help boost your assignment grades with accurate academic resources. These can be located on the 2nd floor of the Catalyst by the spiral staircase, opposite the Magazine and Newspaper section.
Teaching Resources and Books
These are the perfect resources for students who are studying education related degrees. These resources are perfect for when students go out on placement and have to take classes and teach. There are boxes of classroom activities and fictional books such as Harry Potter. So, whether you are teaching or want to read one of the many fictional books, they are available to loan. They can be found on the 1st floor by the bottom of the spiral staircase.
DVDs and CDs
Finally, there are hundreds of DVD’s and CD’s available to students and staff too. They are also available for loan! They are the perfect resource for media or film students however if you fancy a movie night or want to be “old school” and listen to a CD because you’ve ran out of your free month from Netflix and Spotify then these are amazing. They are free to take out and are located on the 2nd floor of Catalyst by the toilets. From Disney classics to Horror there is something for everybody.
So, next time you are struggling to form an assignment or perhaps are having trouble finding reliable academic resources visit the Catalyst building and check out one of our many books or view one of the available journal or newspaper articles. Or why not borrow one of the many CDs or DVDs, whether it’s for academic use or personal use and you just fancy a movie night with your flat mates, feel free to check them out. There are also many other hidden resources within Catalyst like the Archive Room on the ground floor and you can borrow webcams for video interviews etc. These can be borrowed from Catalyst help desk.
So if there is something you might need then pop down to Catalyst, because you never know we might just have it.
2nd Year International Business Student
Student Advisor for Library & Learning Services
Step 1: Find your time
At Catalyst you definitely won’t be short for time – the building is open 24/7 during term. This means whether you’re up nice bright and early for the day ahead, or a night owl, Catalyst has you covered. Just bring along your UniCard past 8pm to enter the Catalyst doors.
Step 2: Find your space
Catalyst has no shortage of space. Split into four floors, Catalyst has catered for its various types of students, offering a groupwork space to work collaboratively, quiet study zones and a silent floor for those who prefer no noise at all. With computers based on every floor, and bookable individual or group study rooms, students can find their preferred working space at ease. One hundred laptop loans are offered on the ground floor too, where students can borrow laptops at the swipe of their card and find their perfect study space.
Step 3: Find your resources
Whether you need books, ebooks, journals, online journals or audio-visual resources, Catalyst has your back. With over 200,000 available resources you are spoilt for choice with material to help you with your assignments.
Needing to use an online journal? Edge Hill’s Discover More page locates any materials, both online and in the library, that are available to you, all easily accessible. Use these resources to create your own collection of information.
Step 4: Find your taste
Catalyst are proud to offer you 53.3° Café on the ground floor. With an array of hot and cold drinks and food to be tasted, why don’t you find your favourite bites from the new café?
Step 5: Now enjoy
Now enjoy! You have created your very own library experience where all that Catalyst has to offer is at your fingertips.
Catalyst is home to three different services: Library and Learning Services, Student Services and Careers. These three services have been merged into the same building to provide a central point for all students to access the help, support and guidance they may need. Catalyst helpdesk is your first point of call for any queries, no matter how big or small, with any of the services.
We also offer UniSkills workshops for starting or developing your academic writing and 1-1 appointments with Student Advisors to ask about locating library resources, accessing the VLE and referencing.
However you may need it, Catalyst is here to help.
3rd Year Creative Writing Student
Student Advisor for Library & Learning Services
This blog post is for all you night owls out there…
We are delighted to announce that in response to student feedback – and a week of 24/7 opening in December 2014 which proved very popular – we are opening the University library, Ormskirk campus, for 24 hours a day 7 days a week from 08am on 2nd March to midnight on Friday 27th March 2015. That’s nearly 4 whole weeks – including weekends!
Many of you already use the 24 hour PC room in the LINC building, but feedback from the week of 24/7 opening in December indicated that many of you appreciated being in the library space with its specific study zones, print resources, access to PCs and printing facilities.
During the 24/7 opening period the help desks will be open as usual (08am – 9pm Monday to Friday and 11am – 6pm weekends). After these times you will still be able to:
- Access the building with a valid UniCard
- Use the study zones, book stock and PCs/printing facilities
- Issue and return items
- Pay fines and add print credit online
- Access help and support via our Ask Us knowledge base or use 24/7 live chat
*Please be aware cleaning will take place between 6am and 8am*
We hope you will make use of the extra study time!
Helen Jamieson, Customer Services Manager
We were feeling the love in the library last week – and it seems that you were too!
Lots of you entered our #loveehulibrary Valentines competition and told us why you love the library.
The winner won a meal for two which was kindly donated by The Cricketers in Ormskirk.
The Cricketers also donated runner up prizes of £10 meal vouchers. A big thanks to them for donating the prizes!
We were delighted that so many of you took part in the competition and even more delighted to read some of the lovey comments….here are just a few:
“I love the library as there is a friendly working atmosphere”
“I love the library because it is a safe environment that encourages and supports learning and caters to every style of learner”
“Vibrant environment with lovely atmosphere and even lovelier staff”
“Besides the huge collection of books, the library also offers and friendly environment for my studies. It’s not a boring place!”
“I love the library because the staff are so friendly and helpful”
“Great food, great service, great books, great people, great setting”
“All the staff have been so helpful with my special educational needs and the people here are so friendly and inviting. Thank you”
“I love the atmosphere, the amount of resources available to students, the service provided, the helpfulness and kindness of all the staff as well as the relaxed and calming environment”
“It’s the only place I can get any work done!”
We love hearing your comments about the library so please tweet your comments (good or bad!) @EHULearnService
OR you can fill in one of our online comments and suggestions forms.
Until next year…..
Helen Jamieson, Customer Services Manager
It’s hard to believe that we are already at the start of the second term, where does the time go?
We are in a thoughtful and reflective mood this week, so join us in looking back at the highlights from the first term…
We have continued to expand and improve access to resources. We know that you love your text books and in term 1 we purchased a massive 7,000 new books for library stock.
Access to electronic resources is also important to you and our electronic resource collection currently stands at over 300,000 items!
As well as improving access to resources, in the first term we made the unprecedented step of opening the University library for 24 hours a day – that’s a massive and uninterrupted 120 hours of study time. Continuing with the 24/7 theme we also launched our 24/7 live chat service. You can (and you have!) asked questions into the early hours.
You told us that you would like to be able to access resources direct from Blackboard and your wish is our command! The new subject resources tabs in Blackboard now mean that library resources are just a click away.
The above enhancements should have improved access to services and resources for everyone, but we have also developed a number of more personalised services.
We know that sometimes we just don’t have the exact book that you need, but with our Add a Book service just tell us what you want and we buy it! 239 of you did just that in the first term alone.
It has also been encouraging to see that many of you have received 1-2-1 bespoke support from a study skills or SpLD advisor. 681 of you attended an SpLD 1-2-1 support session and 502 of you attended a 1-2-1 study skills session in the first term. These sessions are person centered and designed to support you with your own specific learning needs. Even more encouraging is the incredible feedback we receive about these sessions, with over 91% of students reporting that our 1-2-1 support is effective and has enabled them to move on with their studies.
There’s lots to look forward to this term too! So watch this space…
And finally, we do genuinely love to hear your feedback so don’t be shy – get in touch.
Helen Jamieson, Customer Services Manager
Before all the freshers arrive and the new term gets into full swing, we have taken a moment to stand still and reflect on life in your library this past academic year.
Through a series of observations and data collection exercises throughout 2013-2014 we have been able to see what has been keeping you all busy in our spaces. By analysing data like this we can learn from your experiences and plan how we can best continue to support you on your journey.
So what does the data tell us?
Despite the temptation of all that Christmas shopping and mulled wine, Monday 9th December 2013 was the busiest day in the library with a whopping 4,069 visitors on that day alone!
For all you romantics out there, the library was also the go-to place on Valentines day. The 14th February 2014 was the busiest day for book issues. #truestory #andtheysayromanceisdead
We can see that you love coming to ask us questions on Mondays between midday and 1pm (especially in March!) and if you can’t chat to us in person, telephone is still your preferred alternative mode of contact.
So what has been keeping you busy in our spaces?
Well firstly we can see that you like to use technology in our learning spaces and that the ground floor social learning space is particularly popular.
We can also see that despite the growth in electronic material, many of you still like to study with physical text books with nearly 40% of you working this way.
We know lots of you like to study at home but the library is still very popular, with visitors increasing by nearly 5%. Many of you are also night owls with visitors to the library between 9pm and midnight increasing by over 30%!
There’s no denying that we do love a stat here at Learning Services, but we’re also interested in your individual learning journeys and in 2013-2014 we undertook a series of student diary mapping exercises which helped us add extra layers to the data.
We would love to hear your individual stories about how you use our learning spaces this coming academic year. If you would like to get involved in the next round of student diary mapping, or want to give us any feedback at all about library faciltities please do get in touch: firstname.lastname@example.org
Helen Jamieson, Customer Services Manager
We are pleased to announce that we are offering extra opening times over the holiday period. Our additional opening is
Easter Saturday: 11am – 3pm
Easter Monday & Tuesday: 9am – 5pm
These days are traditionally University closed days, but as we know this is a very busy time for students finishing assignments and projects, and preparing for exams, we are hoping students, and staff, can take full advantage of this.
Please check the website here for a full list of opening hours at all of our sites.
If you are going home for Easter remember you can access other universities WiFi by selecting Eduroam as the wireless network, and logging in using your Edge Hill log in and password. If you are planning to use your Sconul Access at another institution over Easter, you would be advised to check their opening hours over the holiday.
Learning Services’ Media and ICT Support team have developed a collection of short videos to provide media students with expert direction and support to help them get the most out of the equipment they are borrowing, from getting started with a camcorder to using a set of lights.
The bespoke videos focus on the media equipment borrowed from the library. The aim is to provide informative content that aids in the operation of the equipment and resolves any issues encountered.
Each Video is:
- 1-2 minutes in length
- Contains a visual list of the items for that piece of equipment
- Provides expert demonstration
The videos are short so that students can easily dip in and out of them, and the visual list of items are to help students identify that everything is still present after a busy shoot.
The visual list is followed by a demonstration on how to correctly use the different elements of the equipment. For example how to format an SD card, change any settings that may need to be highlighted to ensure the equipment works correctly, or how to attach a light to the stand securely.
The videos are hosted on YouTube so they can be easily accessed from a smart phone, laptop or computer. This accessibility means that no matter where the students are they have access to the information. The You Tube videos are accessed by QR codes printed on the checklists that are located inside the equipment bag themselves, so that they can scan the code and be taken directly to the video on YouTube.
YouTube provides very useful statistics which will help us to recognise how the videos are being used so we can make any changes in light of this. It is hope that this added dimension of support accessible via YouTube will be well received, and we welcome any suggestions for future videos.
The current playlist for these videos can also be found at goo.gl/TWAKHx.
Media & ICT Support Manager