• Study & Revision Central: 24th April – 12th May

    You’re trying to stay on top of your revision and manage to keep a work-life balance.  We know it’s tough and just wanted to let you know that we’re here to support you. That’s why Learning Services will be running a Study and Revision Central promotion for three weeks starting on 24th April.

    (Free) Brain food!

    During this time we will provide free water and healthy snacks to keep you hydrated and boost your brain power while you study. So take a break and pop along to the Ask desk between 11-3 and collect your goodies. Working online

    You can also find plenty of tips and guides on study & revision central at the one stop site available from your ‘My Library’ tab in Learning Edge. Check out the video playlist of revision tips on Lynda.com for help with time management, speed reading, note-taking and much more.

    It isn’t too late to book on to some of the remaining Uniskills Workshops which include sessions on academic writing and information skills. You can also get plenty of help at the Ask desk from our academic skills advisors and student advisors.

    Don’t forget, you can also find useful resources through our library catalogue including books and ebooks about Study Skills and Revision Techniques

    If you are studying off campus, you can access our digital library – all things electronic – from anywhere

    Finding a quiet place to work…

    The University library is open 24/7 right up until Monday 12th June. Within the library you will find a range of study zones, networked PCs, laptop loans and free Wi-Fi (eduroam), printing and photocopying facilities, access to 200,000 items including books, journals and audio-visual resources and access to help and support at our library help desk.

    To help you find a quiet place to revise, we have a silent study area with easy access to resources or you could book one of the individual study rooms if you want some space to yourself.

    There are computers available in LINC building (building number 10 on the campus map) 24 hours a day, all year round which you can access using your student UniCard.

    Further help and support

    For further help please don’t hesitate to get in touch! You can contact us in a number of ways:

    If you need any help, please just ask

    Good luck

    Learning Services

     

    Profile picture of Christine Anderton in her garden.

    Christine

    ,

  • Chick Out Our Easter Opening 🐣

    Easter is finally upon us and the overindulgence can officially begin this weekend (or from today, we won’t judge 😉) but rest assure we will be offering lots of opportunities for you to overindulge in the library too!

    This year 24/7 will only eggsit for a week so you will have uninterrupted access to the University Library until 9pm on Wednesday 12th April…and 24/7 will return from 8am on Wednesday 19th April.

    In between we will be open as follows…

    So why not join us this Easter to take advantage of a quieter campus and all we have to offer at the library…

    • Networked PCs, loanable laptops and free eduroam Wi-Fi
    • Access to over 256,000 items including books, journals and audio-visual resources
    • Printing and photocopying
    • Bookable individual and group study rooms
    • A range of study zones – group work, quiet work and silent study
    • Access to help and support *during desk hours
    • 24/7 access to PCs in the LINC – available 365 days a year!

     

    And if you cannot bear to part with your home comforts just yet, you can always visit us virtually…

    • Access over 170,000 eBooks, 67,000 eJournals and a host of specialist subject resources 24/7 via our Library Catalogue and Learning Services webpages
    • Contact Learning Services via our 24/7 Live Chat
    • Search our knowledge base Ask Us for the answer to many FAQs including using Turnitin, Harvard Referencing and much more…
    • Find support for academic writing, assignment planning, critical thinking and much more via our UniSkills offer
    • Or give us a call on 01695 650800 during our desk opening hours

     

    Happy Easter from Learning Services! 🐰

    Julie Nolan sat in a small library reading a book on her lap. She has blonde hair and a pink sweater on. Her head is bent forward over the book.

    Julie

  • 12 years of Customer Service Excellence!

    In January 2017 we had our annual Customer Service Excellence visit and we are delighted to share that not only are we still fully compliant in all elements of the CSE framework, the assessor awarded us 7 compliance pluses for our innovative work in the following areas:

    • The ‘On Location’ initiative; taking our services and expertise across campus
    • Learning at Work Week; a chance for our staff to learn, develop and share skills with colleagues from across the Service
    • The development of a pre-entry course; Stepping Up To Edge Hill was the University’s first pre-entry course to support English and Creative Writing students with the transition to University
    • Our UX work around the My Library Tab, Discover More and the Library Catalogue; a number of improvements have been made to our online resources making it easier for customers to find the resources they need
    • Our #WillonCampus campaign and the work of the social media squad; our #WillonCampus campaign won the CILIP Social Media Award in 2016
    • Our use of SnapChat; the first University library in the UK to use SnapChat to engage with customers
    • Our use of Blackboard Collaborate; using an online classroom environment for staff training and development

    We have now been award holders since 2005 and have been awarded 19 compliance pluses over those 12 years!

    If you would like to know more about Customer Service Excellence please do get in touch.

    Helen Jamieson, Customer Services Manager


    Helen

    ,

Categories

Learning Edge latest post