• Postal loans – a vital service for our distance learners

    The University has many students who are studying via distance learning or at an outreach centre, and we have worked hard to ensure that those students have the same opportunities to access resources and services as those students who study on campus. We have a dedicated team who provide advice and support to these students,…

  • Did you know…

    That Learning Services provide support for the AV technology within the classroom or lecture theatre environment. If you are in a classroom and are experiencing a problem, your first point of contact would be to call the Learning Services helpline on ext 4286. We provide three operational levels of technical support; Level 1 – The…

  • Password resets 24/7…!

    Ever tried to access the GO Portal to get to Blackboard or check your University email, and can’t remember your password?  Did you know that you can get a new password sent to an alternative email address? To do this you just need to have an alternative email address set up in the GO Portal. 1. Log in…

  • Bank Holiday Monday opening hours!

    Don’t forget that the University Library (Ormskirk campus) is open today, the 2nd May, from 08.45am until 7pm. Our telephone support line is also available during these hours on 01695 584286 or e-mail us [email protected]

  • Ask a librarian!

    Always wanted to know how to access the resources for your specific subject? Want some advice and guidance from a librarian in how to get the best out of the resources that the Library has to offer? If so then we can help you!  Subject librarians are available and ‘on call’  now to answer any of your subject enquiries.  We…

  • Student Union interview – ‘late night library’

    We have had lots of interest and enquiries from customers about phase 2 of ‘late night library’.  The Student Union invited me for a short interview to explain the reasons behind the pilot and talk about our range of support for students….you can listen to the interview via this podcast! We hope we can work more with…

  • Ask a librarian!!

    Always wanted to know how to access the resources for your specific subject? Want some advice and guidance from a librarian in how to get the best out of the resources that the Library has to offer? If so then we can help you!  Subject librarians are available and ‘on call’  now to answer any of your subject enquiries.  We…

  • Finding a computer on campus….

    You have told us that not being able to get on a computer when you need to is very frustrating.  We are working hard to make sure that our customers know about the range of open access PCs as well as bookable rooms and access to lap tops….   1. In the University library Ground Floor:…

  • Phase 2 of midnight opening – coming soon!!

    If you cast your minds back to before Christmas……you may remember that the University Library at Ormskirk was open until midnight from 22nd November for 4 weeks (Monday to Thursday).  I am pleased to report that there was enough uptake, and positive feedback, to warrant running a second phase of midnight opening for 6 weeks in…

  • Review of service standards – we need your input!

    Our service standards set out the level of service customers can expect in key areas of Learning Services activities. Our performance against these standards is reviewed annually, and the results published.  We are reviewing our standards for 2010/2011 and we need your input! Please fill in this quick questionnaire so we can find out what standards are…