Keep Calm and Submit

Christmas comes around quick doesn’t it!? One minute you’re moving in to halls or student houses for the start of term, the next you’re back off for a fortnight! It’s hard work being a student but before you pack your Christmas hat, PlayStation 4 and elf onesie don’t forget your end of term submissions!

Our experienced team of Student Advisors will be available right up until 15th December, offering students a flexible support service to answer all your queries about online submission. Come and speak to one of the team at the Ask Desk (1st floor, University Library) from 11am-4pm weekdays or take a look at our Learning Services twitter to read their top tips for making online submission a piece of (Christmas) cake!

We’ve also drawn together some handy tips in this blog post to ensure that your submissions over the next week (or so) go as smoothly as possible. There are always chances of uncertainty, but with a little thought and preparation (like a good Christmas present) you’ll be riding as high as Santa Claus himself as opposed to slipping up on black ice.

1. Final checks…

When it comes to finishing off an assignment, it’s very easy to overlook basic errors in our writing (even when we use autocorrect!). Inaccurate referencing, grammar, punctuation and spelling errors can cost you easy marks so make sure you give yourself plenty of time to re-visit your essay before you finally press submit.

It’s true we all make mistakes, but if you perform these all-important checks yourself, you can often spot a lot of them before your tutor does!

To support you through these tasks, we have put together two interactive online toolkits which you can access through the ‘My Library‘ tab in Learning Edge.

In fact, on the My Library tab you get access to TEN UniSkills toolkits to help you with your academic skills throughout the year – why not take a look! If you would like any support using these resources, drop in to the Ask Desk to see a member of the team 11am-2pm or you can Ask Us online.

2. Read the guidelines first and keep in touch.

Your first port of call for help with submission should always be your tutor. They know where the submission dropbox is in Blackboard and will be able to point you in the right direction. Please ensure you follow any guidelines you have been provided with in your module handbook. Your tutor may cover some of this information in your taught sessions, so make sure you’re up to speed with any information you may have missed

It’s important to keep your tutor informed of any problems you may have, especially in the days leading up to a deadline – it helps them to keep track of your progress and ensures they can help you quickly if need arises. If you can’t get hold of your tutor, give your departmental administrators a visit.

If you need further help submitting your work online, you can also speak to a member of staff at the Ask Desk (9am-7pm weekdays) or you can Ask Us online.

3. Follow us or Ask Us!

Have you ever encountered a Learning Edge or Turnitin issue during submission? If you think this could be system related, we do have preferred Twitter feeds for you to follow that will highlight any known issues:

@VLEStatusEHU provides scheduled Learning Edge maintenance alerts and up to date system notices around different technologies used within the VLE such as Turnitin.

@Turnitinstatus is the official feed for Turnitin system status, you may find that Learning Edge is fine but Turnitin is unavailable.  Checking this feed will help you diagnose an issue with Turnitin submissions.

Let’s say everything is OK technically and you have an issue around the online submission process and Learning Edge? A good starting point would be to head over to the Ask Us service and see if your question can be answered here. If you can’t find the answer you’re looking for, you can simply type your question and we will discuss it with you in real time using our 24/7 live chat facility.

4. Running into technical problems?

Why is it you get a technical problem right at a critical moment?  If you have given yourself time, you should be able to try another PC if you run into problems. We know that anything could happen at any moment; internet dropping out, PC crashing, wireless not connecting the list goes on, so give yourself a break and some time to try out another computer – in university, in work or even your mate’s PC.

One quick solution could be to try a different browser.  The common ones on campus are Microsoft EdgeFirefox and Chrome (although you may wish to try Safari on a Mac).

Often, tutors will allow multiple submissions to an online drop-box, so you may be able to use this to your advantage. Check with your tutor and if this is the case, try submitting your work, even if not quite finished yet, to the drop-box a few days before the deadline just so you’re up to speed with the process before your final submission.
Waiting until 1 minute before the deadline isn’t the time to start figuring out how everything works!

5. Don’t panic if you’re re-submitting.

It may come to the time of doing your ‘final’ submission but if in Turnitin you have submitted an earlier version you will find that when you submit again everything looks the same…at least for 24 hours. You will have to wait until the next day to see your new originality report and the preview of your updated document – another good reason to be organised and get your work in handy!Remember at the second stage of submitting to Turnitin you can check what you are about to submit just to be certain you’ve attached the right file.

6. Getting to grips with submitting your work online

The Uniskills online submission page is something definitely worth bookmarking to your browser favorites. Here you can gain access to the online submission guides for both the University’s submission tools – Turnitin and the Blackboard Assignment tool. These guides include videos, screenshots and instructions to guide you through the process.

We know that when that deadline is approaching it’ll be stressful enough without unexpected niggles, so try not to leave your submission till the last minute. This echoes all points above but if done correctly will ensure the final moments before you click ‘Submit’ will be as stress-less as possible.

Once all done, sit back, put your feet up with a nice cuppa and enjoy your Christmas holiday. Remember, if you have any problems Keep Calm and Ask Us!

Learning at Work Week Impact Award Winners!

Learning Services have been awarded the Learning at Work Week Impact Award for Innovation in Learning and Development for small organisations!

This award from Campaign for Learning recognises organisations that have demonstrated innovative ways to develop staff and provide opportunities for learning.

Back in May, 198 places were booked on 20 different ‘Curious and Creative’ events over Learning at Work week itself, and 65 members of Learning Services staff engaged in our online course DigiQuest in the six weeks leading up to Learning at Work Week itself.

The judging panel said the combination of the events alongside the online course, ‘clearly had a huge impact on staff digital competencies’. Read more about the 2017 award winners on the Campaign for Learning website.



12 Days of BoB!

As the days get shorter and colder, what could be better than staying snug and warm inside with some chocolate and a Christmas film?
Thanks to our 12 Days of BoB competition, you can do just that!

Throughout the first 12 working days of December, we will be posting an image from a Christmas film which can be watched through Box of Broadcasts on our social media accounts! All you need to do is comment below the post with the title of the film. All correct answers will go into a daily draw to win some Christmas chocolate! You can enter through Twitter, Facebook and Instagram!

Keep an eye out for our #12DaysOfBoB posts on our social media from 1st – 18th December!

Terms and Conditions

  1. Only EHU Students and Staff are eligible to win the prize.
  2. Learning Services staff may enter but are not eligible to win a prize (that would be cheating! 😉)
  3. Maximum 3 entries per day – 1 per social media post (you may enter as many times as you like but your details will only be entered ONCE into the daily prize draw).
  4. The prizes are non-transferable and have no cash value.
  5. Competition entries will only be accepted via Instagram, Twitter and Facebook.
  6. Any entries posted after the ‘reveal’ photo will not be counted. The competition closes at 4pm each day with the winner announced soon after.
  7. The winners will be announced on Twitter and contacted directly via the social media platform they entered. If anyone cannot be contacted owing to personal settings restrictions your entry will become null and void and a re-draw will take place.
  8. All winners must be able to collect the prize from Ormskirk Welcome Desk and be able to identify their winning account.

More about BoB…
Watching Christmas films is not all you can do on BoB!
Box of Broadcasts is an on demand TV and radio service for education and can even be cited in your assignments. The academically-focused system enables students and staff to record from over 65 free-to-air channels including BBC One, BBC Two, BBC Four, ITV, Channel 4, Film4 and more!

Available across all desktop, android and iOS bobdevices you can watch live, request or record programmes. What’s more you can even create clips and themed playlists of your own!

BoB is intuitive and simple to use so you may find you can start straight away. However, if you need a bit of help, take a look at our online guide.

Military Medicine: Women Pioneers

The new Learning Services exhibition celebrates two pioneering women who undertook ground breaking work during the First World War both at home and in France.

Mary Birrell Davies grew up in Liverpool and qualified as a doctor in 1899. She founded one of the country’s first war relief organisations in the city- the Liverpool Women’s War Service Bureau.

Frances Ivens was appointed as Liverpool’s first woman consultant in 1907, running the gynaecological department of Stanley Hospital, Bootle. In 1914 she was asked to run the newly formed Scottish Women’s Hospital at Abbey Royaumont, France. Regarded as a ‘show’ hospital it pioneered the treatment of gas gangrene.

Come along and see the displays relating to these women and at the same time test your knowledge of medical instruments with our quick challenge.

On loan from the Liverpool Medical Institution, the exhibition forms part of the University remembrance commemorations this year.

The exhibition can be found on the ground floor of the Library from 1st November 2017 onward.

Studies got you spooked 😱 who you gonna call?

Learning Services 👻 It may be a scary time of year but Learning Services is on hand to give you all the support you need to help you study happier and healthier. Come along to one of our special, spooky, workshops all next week to learn how to manage your time, be more organised, relax your mind, find your resources, stop procrastinating and take the fear out of presenting!

All workshops will take place in the University Library meeting room, which has been spookily renamed the LS Meeting Room of Doom for one week only! The meditation workshop required a more serene and open space so look for this one in the Dance Studio, over in the Wilson Centre, and the free healthy snacks and mindful activities will be available at the Ask Desk every weekday 11am-4pm.

Manage your time and be a more organised you!
Monday 30th October, 12pm-1pm – LS Meeting Room of Doom

Are you struggling to find enough hours in the day to get everything done, and on time? Come along to our free workshop and learn how to be a more organised you! Evaluate how to plan your time more effectively, identify gaps you could be using better, explore tips and tools to help prioritise and organise your studies!

Meditation, relaxation and clear your mind!
Tuesday 31st October, 1pm-2pm – Dance Studio, Wilson Centre

Students – do you struggle to keep on top of your workload? Would you like to reduce stress and anxiety in the run up to deadlines? Meditation can help you to focus and concentrate better and for longer, reduce anxiety and boost your energy and sleep quality – all of which could have a positive impact on your studies.  Come along to our free meditation taster session! Learn to meditate in a relaxed environment using a simple, non-religious technique.

Take the stress out of finding resources!
Wednesday 1st November, 1pm-2pm – LS Meeting Room of Doom

Are you feeling forever lost when looking for your resources? Are you struggling to use the library catalogue or overwhelmed by all the results in Discover More? Then this is the workshop for you – come along and be guided through the top tips and techniques to take the stress out of finding resources!

Stop procrastinating and be proactive!
Thursday 2nd November, 12pm-1pm – LS Meeting Room of Doom

Do you get high levels of anxiety at the thought of starting tasks? Do you get frustrated and your tolerance levels reach a new low at the thought of completing yet another piece of work? Then come along and explore hints and tips to overcome procrastination, improve motivation and productivity towards your academic work!

Take the fear out of presentations!
Friday 3rd November, 1pm-2pm – LS Meeting Room of Doom

Are you scared to take centre stage to present your work? This workshop will cover the different stages of putting together a powerful presentation from practical tips to confidence techniques. How to recognise the importance of planning and structuring your presentation, learn how to create a presentation that is both accessible and visually appealing and discover how to deliver to an audience with confidence!

Take a break with free healthy snacks and mindful activities (drop in)
Daily, 11am-4pm – Ask Desk

It is well known that one of the most important factors to be successful at University is your health and wellbeing, and sometimes we all need a little bit of a boost! A lot of burn the candle at both ends but it is important to find a good balance between valuable time for yourself and time for study. Come along to the Ask Desk all week (11am-4pm) to fuel your brain cells into action. There will be free healthy snacks and water and you can take a well-earned break from your studies. Please note free healthy snacks and water will be limited each day – first come, first served!

So come along and learn how to study healthy, study happy!


If you are looking for some entertaining downtime you can also watch our 🎃 Spooktacular BoB Playlist 🎃 free online now! _________________________________________________________________________

Introducing the new UniSkills workshop programme…

Introducing the new UniSkills workshop programme for Semester 1!

This series of 1-hour workshops will cover a range of essential topics such as finding the right sources for your assignment, academic writing, Harvard referencing and dissertations. Our dedicated team of skills advisors will help you to learn and develop a suite of academic skills you can draw on throughout your time at University.

The workshop programme is aimed at all students no matter what your year of study and no matter what your course – we believe there’s something in it for everyone!

New for 2017-18 we bring you Technology for Learning to introduce you to software applications that can assist you in your studies and Manage your time. Be a more organised you perfect for balancing the demands of student life and study!

Pick up your copy of the workshop guide from the library or view the full programme here.

Book your place up to 2 weeks in advance using the ‘What’s on?’ panel in the My Library tab in Learning Edge or by visiting

Can’t make the date??

Access a wealth of academic support and library resources from your My Library tab in Learning Edge, including our collection of interactive online toolkits. Each toolkit acts like an online tutorial to guide you through key academic topics using a combination of videos, audio clips, animations, quizzes, practical advice and handy tips!

If you’d prefer to see us in person, you can speak to a member of the team face to face at the Ask Desk on the 1st floor of the University Library (11am-2pm weekdays). You can also contact the team through Ask Us.


For further information about UniSkills academic support watch our video trailer.

Student to student support – meet the Student Advisor Team!

We’d like to give a warm welcome to our new team of Student Advisors: David, Hannah, Rachel, Declan and Sophie.

The Student Advisors are based at the Ask Desk on the first floor of the University Library, and they are here to support you! The team provide flexible support to new and current students around the Library and wider campus (look out for the purple t-shirts!). From brief queries about printing to more in-depth support around finding resources for your assignment, the team are available at the Ask Desk Monday to Friday, 11am – 4pm.

All third year or postgraduate students, David, Hannah, Rachel, Declan and Sophie have brought with them their subject knowledge from their individual disciplines together with a wealth of experience from studying at Edge Hill themselves, using that to help all students in a variety of ways…

Come and speak to them for advice including:

  • Searching the Library Catalogue and Discover More
  • Using eResources for your subject
  • Locating books
  • Navigating Learning Edge and your My Library Tab
  • Accessing UniSkills academic support
  • Turnitin assistance
  • General IT queries
  • Printing, scanning and photocopying queries

So bring your questions to your Student Advisors at the Ask Desk or stop them on their travels around campus, it’s peer-to-peer support – they’re here to support you.

Getting to know your library…

The team will be offering student-led library tours daily until Wednesday 27th Sept (10am-4pm). (This is by far the best way to get to know the library, hearing from the people that know it best!) If you’re more of a night-owl, why not come to one of the Twilight tours running in the evening on 3rd and 5th October 6-8pm?

In addition this year, the Student Advisor team will be running drop-in sessions as part of Learning Services’ wide-ranging UniSkills workshop programme.

The drop-ins will cover the basics of finding your way round Learning Edge, accessing library resources and using UniSkills academic support to enhance your study skills!

If you can’t make the times, don’t forget you can find the Student Advisor team at the Ask Desk (1st floor, University Library) from 11am-4pm weekdays.

Learning Services Fresher’s Fair competition

During the Fresher’s Fair on Wednesday 20th September Learning Services are giving you the chance to win some prizes.

Option 1 – Guess the year!

We have delved into the University Library archive and selected 4 photographs of Edge Hill Libraries through the years – past, present, and future.  For the chance to win a £50 Amazon voucher all you need to do is guess the year you think each photo is from and the closest combined score will be the winner.

To enter:

  1. Come and find us at the Fresher’s Fair 2017
  2. Look at the photos displayed
  3. Write the year you think the photo is from on the entry form provided and place it in the submission box

We will also be posting the same images on Twitter so feel free to play along online – just for fun though, to enter the competition you will need to come and see us at the Fresher’s Fair.

Option 2 – Follow us on Twitter

The best way to keep up to date with all that Learning Services has to offer is by following us on Twitter. To encourage you to do so we are giving away a library goody bag to one lucky person who starts following us on the 20th September. To be entered into this prize draw just:

  1. Follow @EHULearnService
  2. Tweet us with the phrase ‘Count me in @EHULearnService #LibraryGoodyBag’.

We will contact the winners of both competitions on 21st September. For further details please read our full terms and conditions.

Good Luck!

Welcome to Learning Services 2017/18

Learning Services wishes a very warm welcome to all new students joining us this year…and, of course, this welcome extends to all our lovely returning students too 👋

Over the next few weeks there is going to be a lot of information coming your way to help you settle in to University life, so we thought this handy overview may help you pick out the important bits! 🔎

The University Library will be offering 8 days of student led support as we invite you to join our current students for…

  • Student Led Library Tours: a short tour around the library building, and facilities, to familiarise yourself with what will soon become your second home on campus!
  • Student Led Learning Edge Support: all tours will include an overview of the essentials you will need to know when accessing resources with a virtual guided tour of Learning Edge!

Tours and Learning Edge support are available on a drop in basis (no booking required) and will run every half hour on the following days…

  • Monday 18th September            10am – 3:30pm
  • Tuesday 19th September           10am – 3:30pm
  • Wednesday 20th September     10am – 3:30pm
  • Thursday 21st September          10am – 3:30pm
  • Friday 22nd September              10am – 3:30pm
  • Monday 25th September            10am – 3:30pm
  • Tuesday 26th September           10am – 3:30pm
  • Wednesday 27th September     10am – 3:30pm

New for 2017/18 we will also be offering two evenings of Twilight Tours for all those busy bee’s unable to make it to one of our daytime events. Again, these are available on a drop in basis (no booking required) and will run every half hour on the following evenings…

  • Tuesday 3rd October        6pm – 8pm
  • Thursday 5th October       6pm – 8pm

We look forward to seeing you all in the library, and at your Learning Services Induction session, very soon!

The Lydiate Estate Exhibition

The Lydiate Estate: The Hall, the Chapel and the Inn

Come along and discover the history of the local Lydiate estate. Recently awarded a Heritage Lottery grant, the Friends of Lydiate Abbey will be surveying the site of the Abbey, south of Ormskirk, this summer. This exhibition brings together plans, photographs and maps of the Lydiate estate including:

  • The Scotch Piper- known as ‘the oldest inn in Lancashire’
  • Photographs and information on the families of the Lydiate Hall
  • A pictorial history of Lydiate village
  • The case for Shakespeare in Lancashire- even in Lydiate?

You can also find out about how to get involved with Friends of Lydiate Abbey to help preserve our heritage.

The exhibition can be found on the ground floor of the Library from 12th June 2017 onwards.