Just ASK!

The new ‘Ask’ desk on the first floor of the library has been in operation now for 3 months and we are beginning to evaluate how it is working. The concept is based on providing students with easier access to staff who can answer a wide range of questions but also to be able to signpost them to immediate specialist support. Staff are available to provide academic skills, IT and library resources support as well as support from the SpLD team. In addition, this year we have a team of student assistants who are on hand to provide peer support at times of peak demand. We will be evaluating how it is working by gathering a range of feedback from students in January and February, as well as collating statistics on usage. If you would like to provide any feedback now then email: librarian@edgehill.ac.uk

Dawn McLoughlin
Academic Support Manager

Did you know….how Learning Services support those who study or teach at collaborative partners or off campus?

Support for students and staff studying at a partner college or outreach venue can vary depending on what type of partnership it is. To put it simply, there are different levels of support in place for students and staff at partner institutions.

All students, regardless of the type of partner, receive access to our e-resources (books, journals and databases) and can come on campus to borrow books from any of our site libraries; as can staff who are teaching on Edge Hill courses but are employed by partner institutions. Students can also come on campus to access support in relation to general study skills or support for specific learning difficulties such as dyslexia.

Sticking to the definitions in the university Quality Management Handbook, category F (Franchised) and category C (Outreach Supported Learning Centres) partners, provide the information and learning resources as well as support for students locally on the partners’ campus. The role of Learning Services is to provide training, development and support material to staff in partner libraries to enable them to offer this support.

Category B partners (Outreach Learning Venues) are those where the university is responsible for the support of the students and providing access to information resources. This means that in addition to access to e-resources Learning Services provides a postal loan facility for students to borrow books. We would also support students with additional learning needs through the process of assessment and offer guidance on applications for funding via Disabled Students’ Allowances (DSA).

I know this might seem complicated but if you would like further information or clarification then please have a look at our wiki or get in touch with Dawn McLoughlin at mcloughd@edgehill.ac.uk.

Dawn McLoughlin

Academic Support Manager

Holy grail found by librarians?…

Four weeks into the trial of two discovery services, EBSCO and Summon,  which offer a single box to search our databases, e-books, full-text journals and the library catalogue, and opinion is divided on which of the two will best meet our needs. 

The tools provide the best of both worlds: the ease of a google-type search facility combined with results from academic resources subscribed to by the university.

What isn’t in doubt though, is the enthusiastic reaction from academic staff and students to what librarians consider to be the holy grail of  library resource searching.   

‘It is absolutely brilliant!’

‘A great starting point for a search’

‘This is the way forward for the future. 10/10 – A must for Edge Hill’

‘Much better than searching through different databases’

While we have had a great reaction so far, we would welcome further opinion and feedback from you so that we can make an informed decision on the benefits of purchasing a discovery service in the future. 

The trial continues until the end of May.

Find out more, access the resources and give your feedback at http://library.edgehill.ac.uk/screens/discovermore.html 

If you have any questions, please contact Maureen Richardson (richardm@edgehill.ac.uk)

Dawn McLoughlin

Academic Support Manager