• Steps to Success Semester Two

    In Semester one Learning Services offered one hour workshops on academic skills support to students. Sixty three students attended the sessions, and the feedback showed that they found the sessions helpful.

    Learning Services are again offering students the opportunity to attend workshops on assignment planning, referencing, academic writing and dissertations. Students need to book to attend a session. More information on individual sessions, and how to book, is available on the Assignment Help –  Workshops web page.

    A Reminder of Additional Study Skills Support for Students:

    •  The bespoke resources tab in Learning Edge gives students easy access to study information tailored for their subject area.
    • Our assignment help web pages also contain help and signposting to information and resources.
    • Students can also use Ask Us to ask questions and find answers to their study related queries.
    • Any student can book a 30 minute session with a Learning Services academic skills adviser for advice on any aspect of their studies.
    • Students can also book a 30 minute session with one of our librarians for advice on any aspect of searching for information.

    Zoe Clarke (Academic Liaison Manager FAS)

    ZoeClarke

     


  • Hello Mavis

    We have introduced a new Mobile Audio-Visual Information Service (MAVIS). MAVIS provides staff with information about known technical issues in classrooms and is available via an Android app or via a web page for other devices.

    MAVIS_Screenshot

    Although our aim is to always resolve a problem when the Classroom Support service is called, in a small number of cases this isn’t possible if further work or new parts are needed. MAVIS is aimed to ensure that staff have notification of ongoing issues affecting the technical AV functionality of rooms they may be teaching in so that alternative options can be prepared in advance if necessary.

    You can find links to the MAVIS app and web page in the Classroom Support section of the Learning Services wiki. https://go.edgehill.ac.uk/display/ls/Support+in+classrooms

    Howard Turpin
    Howard Turpin
    ICT Development Manager


  • Term 1: brought to you by Learning Services

    It’s hard to believe that we are already at the start of the second term, where does the time go?

    We are in a thoughtful and reflective mood this week, so join us in looking back at the highlights from the first term…

    We have continued to expand and improve access to resources.  We know that you love your text books and in term 1 we purchased a massive 7,000 new books for library stock.

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    Access to electronic resources is also important to you and our electronic resource collection currently stands at over 300,000 items!

    As well as improving access to resources, in the first term we made the unprecedented step of opening the University library for 24 hours a day – that’s a massive and uninterrupted 120 hours of study time.  Continuing with the 24/7 theme we also launched our 24/7 live chat service.  You can (and you have!) asked questions into the early hours.

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    You told us that you would like to be able to access resources direct from Blackboard and your wish is our command! The new subject resources tabs in Blackboard now mean that library resources are just a click away.

    The above enhancements should have improved access to services and resources for everyone, but we have also developed a number of more personalised services.

    We know that sometimes we just don’t have the exact book that you need, but with our Add a Book service just tell us what you want and we buy it! 239 of you did just that in the first term alone.

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    It has also been encouraging to see that many of you have received 1-2-1 bespoke support from a study skills or SpLD advisor.  681 of you attended an SpLD 1-2-1 support session and 502 of you attended a 1-2-1 study skills session in the first term.  These sessions are person centered and designed to support you with your own specific learning needs.  Even more encouraging is the incredible feedback we receive about these sessions, with over 91% of students reporting that our 1-2-1 support is effective and has enabled them to move on with their studies.

    There’s lots to look forward to this term too!  So watch this space…

    And finally, we do genuinely love to hear your feedback so don’t be shy – get in touch.

    Helen Jamieson, Customer Services Manager

    Helen_Jamieson

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