Learning Edge Blackboard 9.1 – Essential Maintenance 4th September (Downtime)

Learning Edge Blackboard 9.1 will be undergoing essential maintenance on Sunday 4th September 2016 from 22:30 pm to 05:30 am Monday 5th September. During this time, access to Blackboard will be unavailable.

If you have any questions regarding this maintenance work, please email us at ltdsupport@edgehil.ac.uk

2 thoughts on “Learning Edge Blackboard 9.1 – Essential Maintenance 4th September (Downtime)

  1. since the update I can no longer log in to blackboard as it says my username and password is incorrect (which was correct before the update) and there doesn’t seem to be a reset option. My username is 22744762. Is there anyway you can help me get back into blackboard? Thanks, Jamie Roye

    • Hi Jamie

      I’m sorry to hear you are having difficulty accessing Blackboard. The upgrade didn’t modify Blackboard accounts/password details but users are required to regularly reset their password, so it’s possible yours has just expired over the summer. Learning Services can easily reset it for you – pop into the Library to visit a help desk, call the telephone support line (01695 650800), email lsdesk@edgehill.ac.uk or use the live chat system on the Ask Us site.

      Best wishes from the Learning Technology Development team.

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