Learning Edge Blackboard 9.1 will be undergoing essential maintenance on Sunday 4th September 2016 from 22:30 pm to 05:30 am Monday 5th September. During this time, access to Blackboard will be unavailable.
If you have any questions regarding this maintenance work, please email us at [email protected]
2 responses to “Learning Edge Blackboard 9.1 – Essential Maintenance 4th September (Downtime)”
since the update I can no longer log in to blackboard as it says my username and password is incorrect (which was correct before the update) and there doesn’t seem to be a reset option. My username is 22744762. Is there anyway you can help me get back into blackboard? Thanks, Jamie Roye
Hi Jamie
I’m sorry to hear you are having difficulty accessing Blackboard. The upgrade didn’t modify Blackboard accounts/password details but users are required to regularly reset their password, so it’s possible yours has just expired over the summer. Learning Services can easily reset it for you – pop into the Library to visit a help desk, call the telephone support line (01695 650800), email [email protected] or use the live chat system on the Ask Us site.
Best wishes from the Learning Technology Development team.