• Blackboard Collaborate issues

    We have identified an issue where files are not being uploaded and getting stuck in “converting” status. As a workaround, please use the “screen share” feature if you want to share a file. We will update you when we have more information. Thank you for your understanding


  • Collaborate Ultra Update – Midnight 14th January

    This update to Collaborate v20.24 will be taking place during a maintenance window in the very early hours of Thursday January 14th. Users will experience intermittent availability during the window. Start Time:Thursday, January 14th, 2020 12:00 Midnight GMT End Time:Thursday, January 14th, 2020 4:00 AM GMT This release includes a new support ‘chat bot’ and…


  • Panopto Maintenance Upgrade – 19th December

    On Saturday December 19th, Panopto will be upgraded to the latest release. This upgrade will occur from 10:00 PM to 01:00 AM (next day) GMT. We expect up to 3 hours of viewer downtime beginning at the start of the maintenance window.


  • Collaborate Ultra Update (10th December)

    This update to Collaborate v20.22 will be taking place during a maintenance window in the very early hours of Thursday 10th December. Users will experience intermittent availability during the window. Start Time:Thursday, December 10, 2020 12:00 Midnight GMT End Time:Thursday, December 10, 2020 4:00 AM GMT For information on what this update includes, see the…


  • Collaborate Maintenance & Updates during November

    These will occur during the very early hours on the dates below. As always it is strongly advised not to use Collaborate during these times. Friday 6th November between Midnight – 4 am Collaborate maintenance is scheduled on this date. Often, maintenance does not require the full window. Please refer to the status pages for…