Spotlight on… Quick queries!

Welcome to the third of our ‘Spotlight on…’ blog series! As part of #LoveYourLibrary month, our Student Advisors will be bringing light to some of Catalyst’s lesser-known fantastic features.

Catalyst is a large building and when in need, trying to track down the exact person you need can be timely. While the help desk is a great place to go with any query you might have, this blog shines light on the other services available designed to minimize disruption to your precious study time.

Roving phones

These phones are located within the printing hub on each floor and are free for students to use. To use this phone, you just pick it up and it will ring the Catalyst Helpdesk for you. You may wish to report an issue with the printer, such as it having jammed or run out of paper. These phones can also be used to report any noise concerns.

Blinds

Did you know that students have control over the blinds in Catalyst? You can request for a blind to be lowered or heightened by texting +44 (0)1613 751608.

Noise issues

There may be times in Catalyst where the noise in your study area becomes too loud. You can inform members of staff about the noise without leaving your study space by texting +44 (0)1613 751608. Simply include your location in the text and a member of staff will deal with the issue.

Board pens

There are wipe boards and pens in the study rooms located on the ground floor that students are welcome to use (provided they book the room in advance). If there aren’t any wipe board pens in your study room, the help desk staff will happily provide you with some.

Written by: Anna Krawiecka

Student Advisor for Library & Learning Services