• SafeAssign – emergency maintenance – Friday 10th Feb 2017, 8am – 11am.

    SafeAssign (part of the Blackboard VLE) will be undergoing emergency maintenance between 8am and 11am today: “The SafeAssign service will not be accepting new submissions during this time, and users will be required to resubmit any documents that are submitted to SafeAssign during this time period. Blackboard will be continually updating the status.blackboard.com site with information…

  • Blackboard Mobile systems maintenance – Sat 23rd July 05:00 to Sun 24th July 07:00

    This coming weekend Blackboard are performing scheduled maintenance of their mobile systems (e.g., Mobile, Grader app, Collaborate). These systems are likely to be unavailable from Saturday 23rd July 05:00 until Sunday 24th July 07:00 If you have any questions regarding this, please email us to [email protected].

  • Campus pack service restored

    Learning Objects say that the Campus Pack service has been restored (14:57).  All systems are available. If you have any queries regarding recent system events please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via [email protected].

  • Campus Pack – service interruption

    The Campus Pack service is not available at the moment.  We have had confirmation from Learning Objects (12:31) that Campus Pack engineers are working on the issue.  They hope to have it resolved shortly. If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754…

  • Mobile Learn Service Restored

    Access to the Blackboard Mobile Learn app has been restored. We apologise for this short disruption. If you have any questions, please email us on [email protected] or call us on 01695 650 754.

  • Mobile Learn Access Problems

    The Blackboard Mobile Learn app is showing an error suggesting we don’t have Blackboard Mobile Learn app enabled. We are working with Blackboard to resolve this issue and hope to have service resumed asap. Thank-you for your patience. LTD will keep you updated with any changes to the service via this blog. If you need…

  • Blackboard Collaborate – Currently unavailable.

    We are experiencing problems connecting to the Blackboard Collaborate system.  This has been escalated to Blackboard engineers who are currently working on the problem. The service will be restored as soon as possible.  Further updates will be provided here.  We thank you for your patience.

  • Turnitin System Maintenance – Saturday 15.03.14

    Turnitin may be intermittently unavailable during a scheduled maintenance period on Saturday, March 15th 2014, from 14:00 (2pm) until 18:00 (6pm) (4 hours) GMT. Further information can be found the Turnitin System Status page or via the Twitter feed @TurnitinStatus. If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team…

  • Turnitin not emailing digital receipts …

    … so here’s how to download your receipt. Following a recent update of the Turnitin service students may not be receiving receipts for their submissions.  Turnitin are aware of the problem and are currently testing a fix that they plan to roll out on February 26th.  In the meantime our advice to students is to…

  • Mobile users – Collaborate

    Mobile users may have difficulty accessing the Collaborate services on some mobile platforms (Android, iOS).  Blackboard Collaborate engineers are working on this and will have a resolution as soon as possible. If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 (x7754) or via…