Turnitin Status

Turnitin are experiencing service issues and are working to resolve the issue as soon as possible. They apologise for any inconvenience caused.

If you have any further questions in regards to this please contact LTDsupport@edgehill.ac.uk.

Discussion boards

Blackboard is aware with the recent iOS 12 release that access to discussion boards is affected. Blackboard is aware of the situation and working toward a resolution.

If you have any queries in regards to this, please contact LTDsupport@edgehill.ac.uk

Turnitin maintenance

You may have noticed that some Turnitin customers recently experienced intermittent service interruptions or degradations. Turnitin apologize if you were one of the customers affected, and we are happy to report that our services are currently stable.

To prevent further issues of this nature, Turnitin will be performing some proactive emergency maintenance that will temporarily disrupt their services including:

  • Turnitin and TurnitinUK (including all integrations)
  • SimCheckOEM (TCA API)
  • Feedback Studio for iOS
  • iThenticate (including iThenticate via API)
  • WriteCheck
  • BST Sept 22 4pm – 12:30am (Sept 23)

If you have any queries in regards to this please contact LTDsupport@edgehill.ac.uk

Turnitin

The issues regarding turnitin have now been resolved however if you feel you are still having issues please let us know by emailing LtdSupport@edgehill.ac.uk.

Turnitin apologize for any inconvenience caused

Blackboard system upgrade

Blackboard 9.1 will be upgraded from Friday 17th August 2018 (11:00 pm) until Monday 20th August 2018 (11:00 pm).

During the upgrade window the system will be unavailable, we therefore advise you to make some preparations to reduce any impact:

Students:

  • If you need to refer to online materials in your Blackboard course during the upgrade window, you can download those materials in advance to your computer, laptop, or mobile device.
  • If your course utilises recorded lectures and sessions you can download those recordings in advance of the weekend upgrade.  You can then watch these recordings on your computer, tv, or mobile device.

Staff:

  • If you expect you will need to view data from your course’s Blackboard Grade Centre you can download it to an excel file.  This allows you to view the data whilst Blackboard is unavailable;
  • If, during the upgrade window, you will need to refer to student submissions in Turnitin, you can download the files in advance for offline viewing;
  • If you need to refer to submissions using the Blackboard Assignment Feature you may download them in advance for offline viewing on your computer or mobile device.

We apologise for the inconvenience this may cause you. If you have any questions regarding this, please email us at ltdsupport@edgehill.ac.uk

Blackboard 9.1 Upgrade – Friday 17th Aug – Monday 20th!

Blackboard 9.1 will be upgraded from Friday 17th August 2018 (11:00 pm) until Monday 20th August 2018 (11:00 pm).

During the upgrade window the system will be unavailable, we therefore advise you to make some preparations to reduce any impact:

Students:

  • If you need to refer to online materials in your Blackboard course during the upgrade window, you can download those materials in advance to your computer, laptop, or mobile device.
  • If your course utilises recorded lectures and sessions you can download those recordings in advance of the weekend upgrade.  You can then watch these recordings on your computer, tv, or mobile device.

Staff:

  • If you expect you will need to view data from your course’s Blackboard Grade Centre you can download it to an excel file.  This allows you to view the data whilst Blackboard is unavailable;
  • If, during the upgrade window, you will need to refer to student submissions in Turnitin, you can download the files in advance for offline viewing;
  • If you need to refer to submissions using the Blackboard Assignment Feature you may download them in advance for offline viewing on your computer or mobile device.

We apologise for the inconvenience this may cause you. If you have any questions regarding this, please email us at ltdsupport@edgehill.ac.uk