Catalyst is now OPEN!

Catalyst is very close to completion and although not everything is ready for you just yet, we couldn’t wait any longer and have opened our doors! There is still quite a bit of work on going in the building across the floors including bespoke furniture for studying, appointment rooms, the coffee shop and we’re slowly receiving lots of excellent furniture for you to use. We really appreciate your patience as we work to complete Catalyst for you.

Where can I get help and find space to study?

Staff will be available to provide help and support at the Catalyst helpdesk on the ground floor of Catalyst at the following times:

  • Monday to Friday, 8am – 8pm
  • Saturday and Sunday, 10am – 6pm

There is still quite a bit of work on going in Catalyst so we suggest heading up to the third floor for silent study and PC access.

More PCs will be added over the coming weeks on the ground, first and second floors. We’ll let you know when these are ready for you to use.

What about the books?

Please return books to the Catalyst Helpdesk, Ground Floor of Catalyst. Our shiny new returns machine is not quite ready for action yet so we’re doing things the old fashioned way. This won’t affect you though, you’ll get to see a friendly face when you return your books! We’ll keep you updated on when the returns machine is ready to use.

The entire library book stock is available for you to browse on the first and second floors of Catalyst. You can check books out via our new self-issue machines on the ground floor. They’re very easy to use but if you’d like some help, a member of staff from the Catalyst Helpdesk will be on hand.

What about the other services moving to Catalyst?

 Student Services and Careers, currently based on the ground floor of the SIC, will move to Catalyst on Monday 30th July. Until this date, these services will continue to operate from the SIC.

How do I contact Careers?

You can call in to the Careers Centre to see the team as normal in the SIC up to an including Wednesday 25th July. After Wednesday 25th July you can visit our website to Ask a Question, search vacancies or use our careers resources.

Where do I go for my careers appointment after 30th July?

Due to ongoing works to finish Catalyst, we are unable to offer any appointments for a short period. If you need any help from the Careers team after Thursday 26th July please visit our website to Ask A Question, search vacancies or use our careers resources. We hope to be able to offer appointments again after the 13th August once the appointment rooms have been completed.

Which teams from Student Services will be moving to Catalyst?

All Student Services teams (Accommodation, Campus Life, Chaplaincy, Inclusion, Money Advice, Wellbeing) will be moving to Catalyst, apart from Counselling who will be staying in Milton House.

Will Milton House still offer the same services?

Yes, services in Milton House will be the same, with Counselling, the GP and sexual health clinic all operating out of Milton House.

Will GP services be moving to Catalyst? 

No, GP services and sexual health clinics will continue to operate out of Milton House.

Where in Catalyst will Student Services be based?

Student Services will be based in a range of locations around Catalyst. Appointments and drop-ins with team members will take place in 1-2-1 appointment rooms around the building and these locations will be communicated well in advance via email, social media and the webpages.

What date will Student Services officially move to Catalyst?

Student Services will move to Catalyst on Monday 30th July. Until then, services will be available from the SIC.

 How will I be able to find my way around Catalyst? Will it be signposted?

Yes, there will be plenty of signage around Catalyst to direct you to study spaces, appointment rooms and book stock. There will also be a Catalyst Helpdesk on the ground floor and staff roving the building who will be able to point you in the right direction.

I have accessibility needs – will Catalyst be accessible?

Yes, Catalyst is equipped with sliding doors to the entrance which has a level floor and there is a lift which is accessible from all floors. There are accessible toilets throughout the building and the ground floor includes ‘Toilets for everyone’ – single cubicles which include their own sink and hand-dryer facilities.

How do I keep up to date and find out more?

You can keep up to date on the progress of the move to Catalyst via social media

@CatalystEHU on Twitter, Facebook and Instagram.