Live Chat with Learning Services

Over the last couple of months we’ve been working with colleagues in Learning Services to roll out a “live chat” service allowing students to ask helpdesk staff questions online. Here’s what it looks like for the student: http://www.flickr.com/photos/mikenolan/4705904935/ And a sneak peak of what the staff interface looks like: http://www.flickr.com/photos/mikenolan/4706548306/ It makes use of an […]