Over the last couple of months we've been working with colleagues in Learning Services to roll out a "live chat" service allowing students to ask helpdesk staff questions online. Here's what it looks like for the student: http://www.flickr.com/photos/mikenolan/4705904935/ And a sneak peak of what the staff interface looks like: http://www.flickr.com/photos/mikenolan/4706548306/ It makes use of an … Continue reading Live Chat with Learning Services
At 5:01am on Saturday morning I was up and logged into Facebook. That might not be unsual for many people but last weekend Facebook launched usernames - the ability to give your profile or page a vanity URL - an easy to remember name - rather than a long number. I was trying to bag … Continue reading What’s in a name?
We've been running a Jabber/XMPP server here for a few months now and with it being part of the new GO portal it's probably about time to say a little bit more about it. Technical Services have been dealing with the roll out of the client to desktop machines and I've been looking after the … Continue reading Get more from go.talk