You Said, We Did

To deliver the best possible facilities, services and resources Learning Services seeks to understand the needs and experiences of all our customers so that we can continue to improve. One of the ways we do this is by listening to your feedback and over the last 12 months this has been invaluable in helping us shape the future of Catalyst.

We’ve already implemented lots of changes based on your ideas such as relocating furniture, creating more group space, extended summer opening, access to the roof terrace and much much more. Developments are continuing and you should see further changes over the next few months so watch this space!!!

Picture of a happy and a sad face on a blue background and the words 'honest feedback welcome'

We’d still like to hear from you and there are a number of ways that you can give us your feedback:

  • Speak to staff at any University Library help desk
  • Fill in a comments and suggestions form available in each Library or online
  • Take part in our user experience activity

If you would like to find out more information about how we deal with your comments & suggestions or if you would like to see what feedback we have received so far then you can do so here