Award-winning Student Assistants!

Have you noticed our award-winning Student Assistants, resplendent in their red sweatshirts answering enquiries in the library?

At the Employability Awards Evening organised by the Careers Centre on Tuesday 23 April, the Student Assistant team who work in the University Library, Ormskirk won the Student On-Campus Employee Team Award.

This award celebrates students or teams of students who work within their university or college including those working in students’ unions or other departments on campus.

In presenting their awards, Deputy Vice-Chancellor Steve Igoe commended them for their professional and committed attitude and their relaxed, informal style which is communicated to the enquirer.

He also mentioned the unforeseen advantage to employing students in this way is that the organisation has also benefited from their valuable insights into how our services and resources are organised and perceived.

The Student Assistants are based at the ‘Ask’ desk on the first floor of the University Library, Ormskirk. They deal with a range of with basic enquiries including finding books and journals, demonstrating eResources, referencing, navigating Learning Services web pages, using reprographics equipment and ICT issues.

If you have any questions don’t hesitate to ask.

Michael Stores

Michael Stores

Academic Liaison and Skills Librarian

For more information please contact michael.stores@edgehill.ac.uk

 

 

Red (sweatshirt) Alert!

Have you noticed our student assistants, resplendent in their red sweatshirts who are based at the Ask desk on the first floor of the University Library, Ormskirk?

Research at other universities has shown that students can benefit from ‘peer to peer support’, hence the move to introduce student assistants into the library.

Students themselves have indicated that if they have got a query they would prefer to ask their peers first before they would approach a member of staff.

According to The University of Manchester,
‘There is strong evidence that Peer Support has a positive influence on students’ experience of their time at University, both academically and socially.’

The student assistants are trained in the use of library and learning resources, study skills and basic IT functions. They can also help students to understand the physical layout of the library.

The student assistants offer an additional layer of support to complement the work of the staff at the Ask desk and the flexible IT support staff.

Next time that you are in the University Library say ‘Hello’ to our student assistants and if you have a query, don’t be afraid to ask.

For more information please contact michael.stores@edgehill.ac.uk

Red (t-shirt) alert!

Have you noticed the Student Assistants resplendent in their red t-shirts at the Ask desk on the first floor of the University Library, Ormskirk?

Research at other universities has shown that students can benefit from ‘peer to peer support’, hence the move to introduce Student Assistants into the library.

Students themselves have indicated that if they have got a query they would prefer to ask their peers first before they would approach a member of staff.

According to The University of Manchester,

‘There is strong evidence that Peer Support has a positive influence on students’ experience of their time at University, both academically and socially.’

The Student Assistants are trained in the use of library and learning resources, study skills and basic IT functions. They can also help students to understand the layout of the library.

The Student Assistants offer an additional layer of support to complement the work of the staff at the Ask desk and the flexible IT support staff.

Next time that you are in the University Library say ‘Hello’ to the Student Assistants and if you’ve got a query, don’t be afraid to ask.

For more information please contact michael.stores@edgehill.ac.uk