Blackboard is aware with the recent iOS 12 release that access to discussion boards is affected. Blackboard is aware of the situation and working toward a resolution.

If you have any queries in regards to this, please contact LTDsupport@edgehill.ac.uk

Turnitin are experiencing intermittent service issues and are working to resolve the issue as soon as possible. They apologise for any inconvenience caused.

If you have any further questions in regards to this please contact LTDsupport@edgehill.ac.uk.

You may have noticed that some Turnitin customers recently experienced intermittent service interruptions or degradations. Turnitin apologize if you were one of the customers affected, and we are happy to report that our services are currently stable.

To prevent further issues of this nature, Turnitin will be performing some proactive emergency maintenance that will temporarily disrupt their services including:

• Turnitin and TurnitinUK (including all integrations)
• SimCheckOEM (TCA API)
• Feedback Studio for iOS
• iThenticate (including iThenticate via API)
• WriteCheck

• BST Sept 22 4pm – 12:30am (Sept 23)

If you have any queries in regards to this please contact LTDsupport@edgehill.ac.uk

The issues regarding turnitin have now been resolved however if you feel you are still having issues please let us know by emailing LtdSupport@edgehill.ac.uk.

Turnitin apologize for any inconvenience caused

All Systems Available.

The scheduled Leaning Edge Blackboard 9.1 upgrade has been completed successfully and you can now login as normal.

If you have any issues please contact the Learning Technology Development team via email ltdsupport@edgehill.ac.uk or call 01695 650754.

Blackboard 9.1 will be upgraded from Friday 17^th August 2018 (11:00 pm) until Monday 20^th August 2018 (11:00 pm).

During the upgrade window the system will be unavailable, we therefore advise you to make some preparations to reduce any impact:

Students:

• If you need to refer to online materials in your Blackboard course during the upgrade window, you can download those materials in advance to your computer, laptop, or mobile device.
• If your course utilises recorded lectures and sessions you can download those recordings in advance of the weekend upgrade.  You can then watch these recordings on your computer, tv, or mobile device.

Staff:

• If you expect you will need to view data from your course’s Blackboard Grade Centre you can download it to an excel file.  This allows you to view the data whilst Blackboard is unavailable;
• If, during the upgrade window, you will need to refer to student submissions in Turnitin, you can download the files in advance for offline viewing;
• If you need to refer to submissions using the Blackboard Assignment Feature you may download them in advance for offline viewing on your computer or mobile device.

We apologise for the inconvenience this may cause you. If you have any questions regarding this, please email us at ltdsupport@edgehill.ac.uk

Blackboard 9.1 will be upgraded from Friday 17^th August 2018 (11:00 pm) until Monday 20^th August 2018 (11:00 pm).

During the upgrade window the system will be unavailable, we therefore advise you to make some preparations to reduce any impact:

Students:

• If you need to refer to online materials in your Blackboard course during the upgrade window, you can download those materials in advance to your computer, laptop, or mobile device.
• If your course utilises recorded lectures and sessions you can download those recordings in advance of the weekend upgrade.  You can then watch these recordings on your computer, tv, or mobile device.

Staff:

• If you expect you will need to view data from your course’s Blackboard Grade Centre you can download it to an excel file.  This allows you to view the data whilst Blackboard is unavailable;
• If, during the upgrade window, you will need to refer to student submissions in Turnitin, you can download the files in advance for offline viewing;
• If you need to refer to submissions using the Blackboard Assignment Feature you may download them in advance for offline viewing on your computer or mobile device.

We apologise for the inconvenience this may cause you. If you have any questions regarding this, please email us at ltdsupport@edgehill.ac.uk

Collaborate will be undergoing maintenance on Thursday 2nd August from 11 PM and will be completed by Friday the 3rd at 4 AM.

If you have any queries in regards to this please contact ltdsupport@edgehill.ac.uk

Collaborate will be undergoing maintenance on Wednesday 1st August 2018 between 9 am and 11 am. There is also extra scheduled maintenance the following day which is due to take place late Thursday night at 11 pm and is due to finish at 4 am Friday morning.

If you have any queries in regards to this please contact ltdsupport@edgehill.ac.uk

Turnitin will be performing scheduled maintenance between the hours of 16:00 pm and 23:00 pm on 10th July 2018. Users will be unable to submit and grade during this maintenance window, so please ensure that any submission deadlines are adjusted to fall outside of the window.

If you have any questions in regards to this matter please contact us at LTDSupport@edgehill.ac.uk