Chrome 80 is released on during March, and anyone who updates may encounter issues with some Blackboard third party tools e.g. Turnitin. This depends on how those tools handle cookies.

Until suppliers of these third party tools address this, there may be instances where the tool fails to work as normal. We are contacting these suppliers to ensure that fixes are in place or in the pipeline.

Basic Workaround: Use Firefox, or Microsoft Edge.

Turnitin guidance:
“With the new version of browser Chrome 80 being released, the default settings for third party cookies have changed. As a consequence, students and instructors using Chrome may encounter errors when attempting to open the assignment inbox or submit a paper. We are currently making some changes to ensure our parameters meet the requirements of the new browser.”

Qwickly:
When in Chrome, the link to Qwickly via Course Management – Course Tools may give you an error and fail to load. Please use the Tool Link to Qwickly Attendance which should be available to staff under the main course menu e.g. under Module Information.

The open education site is currently down and Blackboard are working to resolve this issue.

Please note that all other areas of Blackboard are functioning as normal.

If you have any questions please contact LTDsupport@edgehill.ac.uk

The Turnitin service issues that were reported between the early hours of the morning between 03:45 and 06:48 am GMT,  have now been resolved. The services that were affected were Turnitin Feedback studio and paper submissions. All services are now reporting as healthy and Turnitin apologise for any inconvenience caused.

If you have any queries regarding this issue, please contact LTDsupport@edgehill.ac.uk

Scheduled Maintenance Notice

Online surveys will be offline on Tuesday 16th April between 8 AM and 9 AM

If you have any questions please contact LTDSupport@edgehill.ac.uk

We are please to report that Turnitin have resolved the issues in regards to a service degradation issue.

Turnitin apologise for any inconvenience caused

Turnitin are currently experiencing performance issues. This includes Turnitin submissions and the use of the Turnitin feedback studio. Turnitin are working to resolve the issues and we will post an update when we have more information.

For any queries, please contact LTDsupport|@edgehill.ac.uk

Thank you for your understanding in this matter.

Blackboard will be performing essential maintenance on Saturday 15th December 01:00 am – 05:00 am, for essential maintenance. During this time the system will be unavailable.

If you have any queries in regards to this please contact LTDsupport@edgehill.ac.uk

Blackboard will be performing essential maintenance on Saturday 15th December 01:00 am – 05:00 am, for essential maintenance. During this time the system will be unavailable.

If you have any queries in regards to this please contact LTDsupport@edgehill.ac.uk

The issue regarding submissions has now been resolved and students should be able to submit their assignments. Turnitin apologise for any inconvenience caused. If you have any questions in regards to this please contact LTDSupport@edgehill.ac.uk.

We are aware of issues with submissions regarding Turnitin. Please be aware that we are working with Turnitin to resolve this issue as a matter of urgency. If you have any questions please contact LTDsupport@edgehill.ac.uk.