• Blackboard 9.1 – Coming Soon!

    Blackboard 9.1 will be upgraded from Friday 17th August 2018 (11:00 pm) until Monday 20th August 2018 (11:00 pm). During the upgrade window the system will be unavailable, we therefore advise you to make some preparations to reduce any impact: Students: If you need to refer to online materials in your Blackboard course during the…

  • Collaborate Maintenance

    On Saturday 12th May between 1 pm and 7 pm Collaborate is undergoing maintenance and users of this service may experience some interruption. We apologise for any inconvenience this may cause and thank you for your understanding in this matter If you have any questions regarding this maintenance work, please email us at [email protected]

  • BlackBoard Maintenance

    On Friday, April 27th, 2018, Blackboard will be performing scheduled maintenance between the hours of 2 AM and 8 AM. Please take note that this is a service impacting maintenance procedure and you may have access issues to Blackboard during this time. The 6 hours window is for the entire maintenance work to complete however…

  • Blackboard Security update

    Blackboard will be down for approximately 15 minutes tonight for an essential security update. The update will take place in the early hours of the morning between 1 AM and 6 AM. If you have any questions regarding this maintenance work, please email us at [email protected]

  • Safe Assign Update

    The Safe Assign tool which is part of Blackboard will be getting an update on April 2nd 2018, users may experience issues between 8PM and 3PM GMT. If you have any questions regarding this maintenance work, please email us at [email protected]    

  • Turnitin – Issues with the Feedback Summary Box

    There is currently an issue with entering and editing text in the Feedback Summary Box of Turnitin, this is where you would typically add your general comments whilst marking an assignment paper. So, later in this post we offer a temporary work-around to help. This is a sector wide issue with many Institutions reporting problems.…

  • BOS is changing its name to Online Surveys

    Since the migration of BOS (Bristol Online Surveys) to Jisc in October 2017, we have been busy updating our good practice guidelines and terms & conditions for Edge Hill users of the service. More information can be found on our wiki pages. There has been an announcement from JISC that from March, BOS will be…

  • Bristol Online Surveys (BOS) – Essential Maintenance 24th February (Downtime)

    Bristol Online Surveys (BOS) will be undergoing essential maintenance on Saturday 24 February, between 09:00 and 14:00. During this window, it is necessary to take BOS offline for a short period of time. This work is necessary to improve BOS’s performance and capacity, and will allow JISC to begin rolling out new features in the upcoming weeks.…

  • Learning Edge Blackboard 9.1 – Essential Maintenance 4th February (Downtime)

    Learning Edge Blackboard 9.1 will be undergoing essential maintenance on Sunday 4th February 2018 from 02.00am to 03:30am During this time, access to Blackboard will be unavailable. If you have any questions regarding this maintenance work, please email us at [email protected]

  • Collaborate service restored 12.12.17

    Collaborate is now available and functioning as expected. If you have any questions regarding this, please email us to [email protected]