Collaborate Ultra Update – Midnight 14th January

This update to Collaborate v20.24 will be taking place during a maintenance window in the very early hours of Thursday January 14th. Users will experience intermittent availability during the window.

Start Time:
Thursday, January 14th, 2020 12:00 Midnight GMT

End Time:
Thursday, January 14th, 2020 4:00 AM GMT

This release includes a new support ‘chat bot’ and more clarity on whether recordings are public if shared, or locked to course members only. For more detail, see the Release Notes.

Collaborate Ultra Update (10th December)

This update to Collaborate v20.22 will be taking place during a maintenance window in the very early hours of Thursday 10th December. Users will experience intermittent availability during the window.

Start Time:
Thursday, December 10, 2020 12:00 Midnight GMT

End Time:
Thursday, December 10, 2020 4:00 AM GMT

For information on what this update includes, see the Release Notes.

Collaborate Maintenance & Updates during November

These will occur during the very early hours on the dates below. As always it is strongly advised not to use Collaborate during these times.

Friday 6th November between Midnight – 4 am
Collaborate maintenance is scheduled on this date. Often, maintenance does not require the full window. Please refer to the status pages for the current status of Collaborate services.

Thursday 12th November between Midnight – 4am
There will be a Collaborate update to version 20.20. See the release notes nearer the time for details of any feature updates.

Panopto Maintenance 8th October

On Thursday October 8th, 12:00 am to 3:00 am BST, the infrastructure powering the Panopto Cloud site will be updated to improve performance and scalability.

Panopto expect up to 3 hours of downtime beginning at the start of the maintenance window.

This maintenance is being done on an emergency basis in response to the outages on October 5th, to ensure Panopto’s EU cloud can scale to meet demand for the remainder of the year.

Turnitin Maintenance April 30, 2020 (UPDATE)

Update – This date has been changed to Wednesday April 30, 2020.

Turnitin will require an emergency maintenance window. In the UK, this will be from 8:00am-1:00pm

During this time, there may be disruption to services. It is strongly advised to avoid this time period for submission. Anyone using Turnitin may have to retry their submissions during and/or after this time, and this will impact student submissions.

Now Cancelled: Collaborate Ultra Infrastructure Maintenance March 26, 2020

This has now been cancelled to avoid further disruption.

Blackboard will be carrying out maintenance on Collaborate Ultra during the early hours on Thursday March 26th 2020, from Midnight until 4:00am

Collaborate Ultra customers will experience intermittent availability during these maintenance windows.

Refer to Blackboard Status Pages for the most up to date status of systems (Europe).