• Collaborate Ultra Update – Midnight 14th January

    This update to Collaborate v20.24 will be taking place during a maintenance window in the very early hours of Thursday January 14th. Users will experience intermittent availability during the window. Start Time:Thursday, January 14th, 2020 12:00 Midnight GMT End Time:Thursday, January 14th, 2020 4:00 AM GMT This release includes a new support ‘chat bot’ and…

  • Panopto Maintenance Upgrade – 19th December

    On Saturday December 19th, Panopto will be upgraded to the latest release. This upgrade will occur from 10:00 PM to 01:00 AM (next day) GMT. We expect up to 3 hours of viewer downtime beginning at the start of the maintenance window.

  • Collaborate Ultra Update (10th December)

    This update to Collaborate v20.22 will be taking place during a maintenance window in the very early hours of Thursday 10th December. Users will experience intermittent availability during the window. Start Time:Thursday, December 10, 2020 12:00 Midnight GMT End Time:Thursday, December 10, 2020 4:00 AM GMT For information on what this update includes, see the…

  • Collaborate Maintenance & Updates during November

    These will occur during the very early hours on the dates below. As always it is strongly advised not to use Collaborate during these times. Friday 6th November between Midnight – 4 am Collaborate maintenance is scheduled on this date. Often, maintenance does not require the full window. Please refer to the status pages for…

  • Panopto Maintenance 8th October

    On Thursday October 8th, 12:00 am to 3:00 am BST, the infrastructure powering the Panopto Cloud site will be updated to improve performance and scalability. Panopto expect up to 3 hours of downtime beginning at the start of the maintenance window. This maintenance is being done on an emergency basis in response to the outages…

  • Collaborate Ultra Update 6th June

    Collaborate will update during a maintenance window on Saturday 6th June between 12 Midnight and 10am. Users will experience intermittent availability during this time. The Release Notes detail a couple of feature updates to be aware of, including poll reports, and the necessity to save session schedule changes.

  • Turnitin Maintenance April 30, 2020 (UPDATE)

    Update – This date has been changed to Wednesday April 30, 2020. Turnitin will require an emergency maintenance window. In the UK, this will be from 8:00am-1:00pm During this time, there may be disruption to services. It is strongly advised to avoid this time period for submission. Anyone using Turnitin may have to retry their…

  • Collaborate back online

    Blackboard Collaborate (Europe) is now fully back online. For service status updates please check their status pages.http://status.blackboard.com/ Incident 26th March: http://status.blackboard.com/services/collaborate-ultra—aws-eu/2020/03/26

  • Collaborate Current Issue

    Thursday March 26, 2020 09:20 PM GMT Some Collaborate Ultra users are receiving an ‘Uh oh it looks like you are having trouble connecting’ error when attempting to connect to Ultra sessions. Blackboard DevOps team are actively working to resolve the issue. Please see http://status.blackboard.com/ for latest information (AWS Europe).

  • Now Cancelled: Collaborate Ultra Infrastructure Maintenance March 26, 2020

    This has now been cancelled to avoid further disruption. Blackboard will be carrying out maintenance on Collaborate Ultra during the early hours on Thursday March 26th 2020, from Midnight until 4:00am Collaborate Ultra customers will experience intermittent availability during these maintenance windows. Refer to Blackboard Status Pages for the most up to date status of systems (Europe).