This update to Collaborate v20.24 will be taking place during a maintenance window in the very early hours of Thursday January 14th. Users will experience intermittent availability during the window.
Thursday, January 14th, 2020 12:00 Midnight GMT
Thursday, January 14th, 2020 4:00 AM GMT
This release includes a new support ‘chat bot’ and more clarity on whether recordings are public if shared, or locked to course members only. For more detail, see the Release Notes.
On Saturday December 19th, Panopto will be upgraded to the latest release.
This upgrade will occur from 10:00 PM to 01:00 AM (next day) GMT.
We expect up to 3 hours of viewer downtime beginning at the start of the maintenance window.
This update to Collaborate v20.22 will be taking place during a maintenance window in the very early hours of Thursday 10th December. Users will experience intermittent availability during the window.
Thursday, December 10, 2020 12:00 Midnight GMT
Thursday, December 10, 2020 4:00 AM GMT
For information on what this update includes, see the Release Notes.
These will occur during the very early hours on the dates below. As always it is strongly advised not to use Collaborate during these times.
Friday 6th November between Midnight – 4 am
Collaborate maintenance is scheduled on this date. Often, maintenance does not require the full window. Please refer to the status pages for the current status of Collaborate services.
Thursday 12th November between Midnight – 4am
There will be a Collaborate update to version 20.20. See the release notes nearer the time for details of any feature updates.
On Thursday October 8th, 12:00 am to 3:00 am BST, the infrastructure powering the Panopto Cloud site will be updated to improve performance and scalability.
Panopto expect up to 3 hours of downtime beginning at the start of the maintenance window.
This maintenance is being done on an emergency basis in response to the outages on October 5th, to ensure Panopto’s EU cloud can scale to meet demand for the remainder of the year.
Collaborate will update during a maintenance window on Saturday 6th June between 12 Midnight and 10am.
Users will experience intermittent availability during this time.
The Release Notes detail a couple of feature updates to be aware of, including poll reports, and the necessity to save session schedule changes.
Update – This date has been changed to Wednesday April 30, 2020.
Turnitin will require an emergency maintenance window. In the UK, this will be from 8:00am-1:00pm
During this time, there may be disruption to services. It is strongly advised to avoid this time period for submission. Anyone using Turnitin may have to retry their submissions during and/or after this time, and this will impact student submissions.
Blackboard Collaborate (Europe) is now fully back online. For service status updates please check their status pages.http://status.blackboard.com/
Incident 26th March: http://status.blackboard.com/services/collaborate-ultra—aws-eu/2020/03/26
Thursday March 26, 2020 09:20 PM GMT
Some Collaborate Ultra users are receiving an ‘Uh oh it looks like you are having trouble connecting’ error when attempting to connect to Ultra sessions.
Blackboard DevOps team are actively working to resolve the issue.
Please see http://status.blackboard.com/ for latest information (AWS Europe).
This has now been cancelled to avoid further disruption.
Blackboard will be carrying out maintenance on Collaborate Ultra during the early hours on Thursday March 26th 2020, from Midnight until 4:00am
Collaborate Ultra customers will experience intermittent availability during these maintenance windows.
Refer to Blackboard Status Pages for the most up to date status of systems (Europe).