Mobile Learn Access Problems

The Blackboard Mobile Learn app is showing an error suggesting we don’t have Blackboard Mobile Learn app enabled.

Mobile Learn Error Message

 

 

 

 

 

 

We are working with Blackboard to resolve this issue and hope to have service resumed asap. Thank-you for your patience.

LTD will keep you updated with any changes to the service via this blog.

If you need futher help or clairifcation please call us (01695 650754) or emails us on ltdsupport@edgehill.ac.uk

 

Blackboard Maintenance 20.05.14 (No Interruption Expected)

The Blackboard Managed Hosting Infrastructure Team will be performing an infrastructure maintenance between 01:00 (1am) and 05:00 (5am) on Friday, 20th June, 2014.

This maintenance is not expected to be service impacting however we are notifying you just in case you experience any intermittent connectivity for few minutes during this maintenance window.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

 

Turnitin Maintenance – 1st March

UPDATE 1st March: Turnitin have rescheduled their planned maintenance for today, to 15th March, 2pm-6pm. All Turnitin services will be functioning normally today.

Saturday 1st March 2014 from 3pm until 7pm (4 hours)

Turnitin and Turnitin UK services may be intermittently unavailable during a scheduled maintenance period on the above date and time.

Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window.

If you have any queries regarding this maintenance please contact LTD Support on ltdsupport@edgehill.ac.uk or 01695 650 754.

Learning Edge Blackboard 9.1 Scheduled System Maintenance Completed Successfully

Recent system maintenance to install Blackboard Community Engagement was completed successfully.

If you have any queries regarding the recent system maintenance please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Thank you

Learning Technology Development Team.

Turnitin for iPad (staff only): iOS 7 Compatibility Issue

Turnitin Have advised that the newly released Turnitin for iPad app will not work if you upgrade to iOS 7:

Apple released a new operating system, iOS 7, which has been completely redesigned. Because of new backend complexities with how apps interact with the new iOS, the current version of Turnitin for iPad will not function if you upgrade to iOS 7. We apologize for this, and we are working to make the necessary improvements to the app that will allow it to function elegantly with the new iOS, but it will be at least a couple weeks.

We’re not alone in this, many iOS app developers are facing a similar challenge. If you are planning on using Turnitin for iPad in the coming weeks, we recommend in the short term that you hold off on upgrading to iOS 7 until our app and many others are compatible with iOS 7.”

When a compatible version of Turnitin for iPadbecomes available, we will notify you here.

Turnitin System Maintenance 10.08.13

Turnitin may be intermittently unavailable during a scheduled maintenance period on Saturday, August 10th, from 3 to 7 PM GMT

Providing a fast, reliable and secure service is something that Turnitin takes seriously. Stay current with Turnitin’s system status, performance, security, and scheduled maintenance updates via the new Turnitin System Status page or via the Twitter feed @TurnitinStatus.

 

Bb 9.1 Service Pack 12 Upgrade Update

Learning Edge Blackboard 9.1 is currently being upgraded to the latest version (Service Pack 12). As part of our extensive QA measures the team have identified a small issue that needs to be addressed before the new system can be made available.

All being well you will be able to log in again from 9 pm, 22.07.12. We apologize for any inconvenience and appreciate your patience.

Further details about this upgrade are provided here.

If you have any queries regarding the session or the upgrade, please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Meg Juss

 

 

 

 

Meg Juss
Learning Technology Development Manager