Turnitin – Update 30.04.14

Turnitin support team advises that the submission issues with the Turnitin UK have been resolved, however there may be some delay in report generation. Students will still recieve the email to their student email account confirming the submission.

LTD team will keep you updated on any changes to the Turnitin status.

If you have any questions, please do not hesitate to contact us on 01695 650754 or email us on ltdsupport@edgehill.ac.uk

Turnitin – Update, 29.04.14

Turnitin technical support team confirmed that submissions issue has now been resolved, however, there is still a delay in report generating. Students will still receive an email confirmation to their student email address confirming their submission, but will not be able to access their reports yet.

LTD team will keep you updated on any changes to the Turnitin status.

If you have any questions, please do not hesitate to contact us on 01695 650754 or email us on ltdsupport@edgehill.ac.uk

Turnitin – Service Degradation, 28.04.14

Please note that Turnitin is experiencing an issue that may impact submissions.  Students may see a screen with two questions (in blue) like this:

TII

If you are a student and see the screen above, LTD suggests that you select the link ” … please accept this file as my submission …”.  You will then receive a confirmation to your student email from Turnitin that you have “… successfully submitted the file …”.

LTD will keep you updated with any changes to the service via this blog.

If you need futher help or clairifcation please call us (01695 650754) or emails us on ltdsupport@edgehill.ac.uk

Blackboard Collaborate – Maintenance Sunday, 13.04.14

Blackboard Collaborate will be performing system maintenance on Sunday, April 13, 2014 from 03:00 (3 am) and 11:00 (11 am).

During the upcoming maintenance, Blackboard Collaborate services will be intermittently unavailable.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Blackboard System Maintenance – Friday 04.04.14

Learning Edge Blackboard 9.1 will be unavailable for four hours between 01:00 (1am) and 05:00 (5am) on Friday 4th April 2014.

The Blackboard Managed Hosting Infrastructure Team will be performing infrastructure maintenance. This maintenance is service impacting.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Blackboard System Maintenance – Tuesday 01.04.14

The Blackboard Managed Hosting Infrastructure Team will be performing emergency infrastructure maintenance between 01:00 (1am) and 05:00 (5am) tonight Tuesday 1st April 2014.

This maintenance is not expected to be service impacting.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk