Blackboard System Maintenance – Friday 04.04.14

Learning Edge Blackboard 9.1 will be unavailable for four hours between 01:00 (1am) and 05:00 (5am) on Friday 4th April 2014.

The Blackboard Managed Hosting Infrastructure Team will be performing infrastructure maintenance. This maintenance is service impacting.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Turnitin System Maintenance – Saturday 05.04.14

Turnitin may be intermittently unavailable during a scheduled maintenance period on Saturday, April 5th, 2014, from 15:00 (3pm) to 19:00 (7pm) (4 hours) GMT.

Further information can be found the Turnitin System Status page or via the Twitter feed @TurnitinStatus.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Learning Technology Development Team.

Mobile Notifications for Android devices

It has been reported that users are not receiving Push Notification on their Android devices. This is currently a known issue in the Blackboard Mobile System.

We are working with Blackboard to get this resolved as quickly as possible. For more information see http://help.blackboardmobile.com/customer/portal/articles/1484200-android-notification-issue?b_id=2825.

If you have any questions regarding the above information, please get in touch by emailing us on ltdsupport@edgehill.ac.uk or call us on 01695 650754 (or ext. 7754).

Nina Unsworth

Learning Technology Development

Operations Coordinator

 

Instructors using Internet Explorer 11

On the 11th February 2014, Microsoft released a Cumulative Security Update, MS14-010.

This security update causes Internet Explorer 11 to crash when an instructor accesses any Blackboard Learn course that has Edit Mode turned on:

Edit Mode Image

More information about the security update can be found here: https://support.microsoft.com/kb/2909921

To work around the issue please consider using an alternative browser such as Chrome or Firefox 

If you have any further questions regarding please email the LTD Team – LTDSupport@edgehill.ac.uk

JL_Blog

John Langford

Learning Technology Development Systems Officer

Turnitin System Maintenance – Saturday 15.03.14

Turnitin may be intermittently unavailable during a scheduled maintenance period on Saturday, March 15th 2014, from 14:00 (2pm) until 18:00 (6pm) (4 hours) GMT.

Further information can be found the Turnitin System Status page or via the Twitter feed @TurnitinStatus.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Learning Technology Development Team.