Turnitin not emailing digital receipts …

turnitin_rgb_stack_200[1]… so here’s how to download your receipt.

Following a recent update of the Turnitin service students may not be receiving receipts for their submissions.  Turnitin are aware of the problem and are currently testing a fix that they plan to roll out on February 26th.  In the meantime our advice to students is to download a copy of their digital receipt – here are the step by step instructions from Turnitin:

  1. Navigate to your submission and open it using the Document Viewer (eg. view the Originality Report).
  2. Click on the “printer” icon to the bottom left corner of the Document Viewer. The icon is located next to the “information” icon.
  3. Select the “Download PDF of Digital Receipt for printing” option.
  4. A window may appear asking you to save the file. Please note where you save the file on your computer. The Digital Receipt will be saved as a PDF file.

(from http://www.submit.ac.uk/en_gb/services/support/help-center)

If you need further help or support please contact the Learning Services Help Desk via LSDesks@edgehill.ac.uk or 01695 584286 (x4286).

Collaborate Maintenance (Downtime Expected)

On Sunday, January 26th from 03:00 AM until 07:00 AM Blackboard Collaborate will be performing a maintenance release.

The Collaborate service will be intermittently unavailable.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Blackboard Maintenance (No Interruption Expected)

On Friday, January 17th, 2014 from 01:00 – 05:00 Blackboard Managed Hosting Infrastructure Team will be performing infrastructure maintenance. This maintenance is not expected to be service impacting.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk

Mobile users – Collaborate

Mobile users may have difficulty accessing the Collaborate services on some mobile platforms (Android, iOS).  Blackboard Collaborate engineers are working on this and will have a resolution as soon as possible.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 (x7754) or via ltdsupport@edgehill.ac.uk.

Blackboard Learn and all other systems are available.

Learning Technology Development Team.