Learning Edge: System Maintenance Overnight – 29th & 30th December

Blackboard Managed Hosting will be carrying out essential maintenance in their AMS datacenter in the run up to the New Year and would like to set expectations for two overnight maintenance windows: one on December 29th and a second on December 30th (both between midnight and 8:00 a.m.) The Learning Edge system will be unavailable during this time.

We are advised that Blackboard engineers have successfully completed the same type of maintenance before in two other datacenters and hope to complete their work within the first maintenance window (29th December) but have reserved the second window (30th December) to ensure they can complete the maintenance without any unscheduled disruption.

Please note this work is in addition to the Learning Edge Upgrade which took place between 19th and 21st December.

We apologise for the inconvenience this set of maintenance windows may cause to you.

If you have any queries regarding this work please don’t hesitate to contact the Learning Technology Development team on 01695 650754 or via ltdsupport@edgehill.ac.uk