{"id":4789,"date":"2016-04-07T18:14:54","date_gmt":"2016-04-07T17:14:54","guid":{"rendered":"https:\/\/blogs.edgehill.ac.uk\/learningedge\/?p=4789"},"modified":"2018-02-16T11:38:56","modified_gmt":"2018-02-16T11:38:56","slug":"technology-supported-learning-using-student-journals-to-understand-the-student-experience","status":"publish","type":"post","link":"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/","title":{"rendered":"Technology Supported Learning &#8211; Using Student Journals to Understand the Student Experience"},"content":{"rendered":"<p style=\"text-align: left\"><a href=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2015\/12\/Picture7a.png\" rel=\"attachment wp-att-4707\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-4707 alignleft\" src=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2015\/12\/Picture7a-150x150.png\" alt=\"Good Practice Award\" width=\"153\" height=\"140\" \/><\/a>The <a href=\"https:\/\/en-us.help.blackboard.com\/Learn\/9.1_2014_04\/Instructor\/080_Collaboration\/040_Journals\">Journals<\/a> tool in Blackboard is a private space where students can post opinions, ideas and concerns. This case study, shared by Maria McCann (Widening Participation Manager), describes how the Journals tool was used within a research project, to understand the living, learning and emotional journeys of around 100 new students\u2019 in their first term at <a href=\"https:\/\/www.edgehill.ac.uk\/\">Edge Hill University<\/a>.<\/p>\n<p style=\"text-align: left\">When the Student Journal project was envisioned, Maria and the team hoped that a tool within the university\u2019s virtual learning environment (VLE) could be used to help document the student journey. Maria felt it sensible to use, a system already set up, open to all students on any course, something that they would be getting introduced to anyway and would continue to use throughout the lifetime of their degree programme.<\/p>\n<p>To learn more about the Blackboard tools available to support student participation and feedback, Maria contacted Mark Wilcock, a Learning Technologist within the <a href=\"https:\/\/go.edgehill.ac.uk\/pages\/viewpage.action?title=Home&amp;spaceKey=ls\">Learning Services<\/a>, <a href=\"http:\/\/eshare.edgehill.ac.uk\/13550\/28\/LS0563%20LTD%20Team%20Profile.pdf\" target=\"_blank\" rel=\"noopener\">Learning Technology Development Team<\/a>.<\/p>\n<p>Maria met with Mark, explained her ideas, described what she wanted to achieve and what her key criteria were \u2013 she needed something that would allow students to record their thoughts in a single, secure place, that they could access anytime and anywhere. It was from this starting point that Mark (<a href=\"https:\/\/www.edgehill.ac.uk\/ls\/\">Learning Services<\/a>) and Maria (<a href=\"https:\/\/www.edgehill.ac.uk\/studentrecruitment\/\">Student Recruitment<\/a>) were able to work collaboratively, to identify the most suitable tools and settings for her project.<\/p>\n<p>Mark recommended a <a href=\"https:\/\/learningedge.edgehill.ac.uk\/webapps\/portal\/execute\/tabs\/tabAction?tab_tab_group_id=_86_1\">\u2018Blackboard\u2019 Organisation<\/a>, which is similar to a Course area but can be used for non-credit bearing activity to house the research activity, and the <a href=\"https:\/\/en-us.help.blackboard.com\/Learn\/9.1_2014_04\/Instructor\/080_Collaboration\/040_Journals\">Journals<\/a> tool, which would provide the private online space, for students to write and submit their journals each week. The Journal tool settings were also suggested as a way to \u2018release\u2019 and \u2018lock\u2019 the weekly journals, at the same time each week, to keep the students on track.<\/p>\n<p>It was decided to theme each week in a way that would be relatable to each individual student, regardless of programme studied. The themes were planned to mirror the systems, processes and services most students would experience and provided a \u2018loose\u2019 framework for students to base their journal entry on each week. Students were encouraged to think about key aspects of the theme and further guidance was given breaking down the themes into key points; however students were encouraged to think and write in depth, rather than trying to address all the points listed. Although the guidance was used widely by the students, it was not intended to be prescriptive and students were encouraged to think about what they had experienced in that particular week, their \u2018journey\u2019, rather than trying to \u2018fit\u2019 the framework. This was reiterated to the students in the briefing at the start of the project as well as emails and \u2018posts\u2019 to the organisation on Learning Edge. The benefits to providing a framework allowed quick reading and analysis for the reader.<\/p>\n<p>This combination of Organisation and Journals provided the perfect platform for the research. Participants (and the researcher) had 24 hour access via their tablet, smart phone, PC or laptop, as well as providing complete anonymity (except from the reader-researcher).<\/p>\n<p>Here Maria talks more about her experience whilst working on the\u00a0project:<\/p>\n<p><a href=\"https:\/\/youtu.be\/Q1SB_OT12dU\" target=\"_blank\" rel=\"attachment wp-att-4792 noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4792 size-full\" src=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/Maria-McCann-YouTube-e1455289460531.png\" alt=\"Maria McCann YouTube link\" width=\"447\" height=\"255\" srcset=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/Maria-McCann-YouTube-e1455289460531.png 447w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/Maria-McCann-YouTube-e1455289460531-300x171.png 300w\" sizes=\"auto, (max-width: 447px) 100vw, 447px\" \/><\/a><strong>Information about the Student Recruitment Research Activity<\/strong><\/p>\n<p>The Student Journey Programme is being managed by the Director of Student Recruitment and Administration aims to:<\/p>\n<ul>\n<li>Provide an equitable, consistent and seamless high quality experience for all students from first enquiry through to graduation.<\/li>\n<li>Provide services, systems and processes which are recognised as sector-leading nationally by prospective and current students and staff.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065.jpg\" rel=\"attachment wp-att-4906\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-large wp-image-4906\" src=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065-1024x297.jpg\" alt=\"Edge Hill University Main Reception\" width=\"584\" height=\"169\" srcset=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065-1024x297.jpg 1024w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065-300x87.jpg 300w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065-768x223.jpg 768w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065-1000x288.jpg 1000w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/02\/EHU497_EdgeApp_065-500x145.jpg 500w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/a><\/p>\n<p>This Journal Project sits within the wider Student Journey Programme. Its aims are:<\/p>\n<ul>\n<li>To map interactions, activities and events where students engage with the university through its services, systems and processes- encompassing pre-enrolment and through the first 8 weeks of term as a first year.<\/li>\n<li>To understand students\u2019 emotional responses, perceptions, views and behaviours in relation to those services, systems and processes.<\/li>\n<li>To provide a platform for students (as participants) to define what has the most impact on them and their learning experience (both \u2018good\u2019 and \u2018not-so-good\u2019 as defined by them).<\/li>\n<li>To identify areas of good practice across the university (at different student \u2018touch points\u2019) and make recommendations for further enhancement in services being delivered to students.<\/li>\n<\/ul>\n<p><strong>Want to find out more about Blackboard&#8217;s Journal tool and Blackboard Organisations?\u00a0 Contact your Faculty\u00a0<a href=\"http:\/\/eshare.edgehill.ac.uk\/13550\/28\/LS0563%20LTD%20Team%20Profile.pdf\" target=\"_blank\" rel=\"noopener\">Learning Technology Development Officer<\/a>.<\/strong><\/p>\n<p><strong><a href=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/Maria-McCann_0002.jpg\" rel=\"attachment wp-att-4956\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-4956\" src=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/Maria-McCann_0002-235x300.jpg\" alt=\"Maria McCann\" width=\"140\" height=\"179\" srcset=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/Maria-McCann_0002-235x300.jpg 235w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/Maria-McCann_0002.jpg 697w\" sizes=\"auto, (max-width: 140px) 100vw, 140px\" \/><\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Maria McCann<\/strong><br \/>\n(Widening Participation Manager)<\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/LTD_Staff_0054-Mark-Wilcock.jpg\" rel=\"attachment wp-att-4955\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4955 alignleft\" src=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/LTD_Staff_0054-Mark-Wilcock-235x300.jpg\" alt=\"LTD_Staff_0054 Mark Wilcock\" width=\"140\" height=\"179\" srcset=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/LTD_Staff_0054-Mark-Wilcock-235x300.jpg 235w, https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2016\/03\/LTD_Staff_0054-Mark-Wilcock.jpg 697w\" sizes=\"auto, (max-width: 140px) 100vw, 140px\" \/><\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Mark Wilcock<\/strong><br \/>\n(Learning Technology Development Officer)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Journals tool in Blackboard is a private space where students can post opinions, ideas and concerns. This case study, shared by Maria McCann (Widening Participation Manager), describes how the Journals tool was used within a research project, to understand the living, learning and emotional journeys of around 100 new students\u2019 in their first term [&hellip;]<\/p>\n","protected":false},"author":101,"featured_media":1867,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24373,24335],"tags":[11083,10128,133,12787,11098,1384,30631,11099,30630,22,88],"class_list":["post-4789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guest-blog","category-blackboard-learning-edge","tag-blackboard-9-1","tag-case-study","tag-feedback","tag-information-management","tag-learning-edge","tag-learning-technology","tag-maria-mccann","tag-technology-enhanced-learning","tag-technology-supported-learning","tag-video","tag-vle"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Technology Supported Learning - Using Student Journals to Understand the Student Experience - Digital Learning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technology Supported Learning - Using Student Journals to Understand the Student Experience - Digital Learning\" \/>\n<meta property=\"og:description\" content=\"The Journals tool in Blackboard is a private space where students can post opinions, ideas and concerns. This case study, shared by Maria McCann (Widening Participation Manager), describes how the Journals tool was used within a research project, to understand the living, learning and emotional journeys of around 100 new students\u2019 in their first term [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Digital Learning\" \/>\n<meta property=\"article:published_time\" content=\"2016-04-07T17:14:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-02-16T11:38:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/files\/2012\/12\/Best_of_TEL.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"196\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Martin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@LTDatEHU\" \/>\n<meta name=\"twitter:site\" content=\"@LTDatEHU\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Martin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/\",\"url\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/\",\"name\":\"Technology Supported Learning - Using Student Journals to Understand the Student Experience - Digital Learning\",\"isPartOf\":{\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2012\/12\/Best_of_TEL.jpg\",\"datePublished\":\"2016-04-07T17:14:54+00:00\",\"dateModified\":\"2018-02-16T11:38:56+00:00\",\"author\":{\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/#\/schema\/person\/1c70dd1c4dd943c366d81dc49e4fe9c5\"},\"breadcrumb\":{\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/#primaryimage\",\"url\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2012\/12\/Best_of_TEL.jpg\",\"contentUrl\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/wp-content\/uploads\/sites\/130\/2012\/12\/Best_of_TEL.jpg\",\"width\":\"1000\",\"height\":\"196\",\"caption\":\"Best of TEL Banner\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/2016\/04\/07\/technology-supported-learning-using-student-journals-to-understand-the-student-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blogs.edgehill.ac.uk\/learningedge\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Technology Supported Learning &#8211; 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