Engaging learners with Blackboard Collaborate

How the Inclusion Team is using our web conferencing platform to engage students, enhance communication and improve outcomes.

Anne McLoughlin is  the leader of Edge Hill’s dyslexia programme.  The programme is a blended course – mostly online – delivered via our Blackboard VLE and the Collaborate web conferencing system, with some face to face conference days.

I interviewed Anne in September.  This 10 minute recording* is a mini-case study:

[eshare version of the recording and transcript: http://www.eshare.edgehill.ac.uk/5767/]

Here are some highlights:

  • One of the aims of using Collaborate was to give a more engaging experience for remote learners;
  • Sessions delivered with Collaborate are recorded – thus students are able to re-visit the sessions;
  • Collaborate is used for student inductions – with presentations by Learning Services staff;
  • It’s also used for tutorials – attempting to give an equivalent experience to distance students;
  • Issues revolve around students confidence with technology and ‘Java’[2];
  • The Collaborate mobile app has been very reliable;
  • The LTD guides have been useful [3];
  • The support from LTD has been “really good” [4];
  • The feedback from students indicates that Collaborate has made them feel part of the University community.

And, finally, Anne’s advice to staff: “Have a go …, perhaps a small number [of students] to start with, and then just go for it!”  And really finally, Anne’s last word: “I love it …”

BestofTEL_SMALLAnne McLoughlin
Senior Lecturer
Faculty of Education
Professional Development
Extension:  7163
Telephone:  01695 657163
Email: mclougha@edgehill.ac.uk

 

Anne would be pleased to discuss her approach to using Collaborate with anyone at Edge Hill – her contact details are above.

If you have more general questions about the Collaborate service or any of the tools within the Learning Edge Suite contact your Learning Technologist (see the Faculty Contacts on this page) or email the LTD Team on LTDSupport@edgehill.ac.uk or 01695 650754 x7754.

*Note that the recording was made on my mobile phone – illustrating the quality that is possible from a device most of us have in our pockets.


[1] Note that I’m creating a blog post on how to have a virtual office link at the end of your signature – so watch out for that in a few days time – or contact one of the LTD team if you want to do it now.

[2] Blackboard have removed the need for Java in the next version of Collaborate.

[3] We have many guides and resources – here are some that we understand have been very useful to colleagues:

Building and teaching in Learning Edge
Blackboard Collaborate: Audio and Video Equipment (Device Guide and Recommendations)
Planning Collaborate Session: An Overview
Introduction by Blackboard: Collaborate Web Conferencing Online Orientation
The LTD Best of TEL Blogs – such as: Collaborating all over the world

[4] Developing Digital Excellence sessions – such as:
Basic Introduction to Blackboard Collaborate (Student Services Webinar) 22/07/14

1 thought on “Engaging learners with Blackboard Collaborate

  1. We also sent out an e-mail before the session to students advising them to check that they can access the Collaborate Room at least 24 hrs before the session so we can sort out any issues in advance. We also point students to the student user guide (http://www.eshare.edgehill.ac.uk/5892/) as well as the official Blackboard support page (http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1473).

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