• Can you hear me now?

    Perhaps second only to “you’re on mute”, the phrase “can you hear me now?” has become key to COVID-19 pandemic communications. Whether this phrase follows unmuting or is used as the go-to check-in question following the all too many incidents of unstable WIFI connections, the reality is that we all want to be heard. When…

  • Towards a ‘Next Normal’: HE and Reflection at Speed

    Those who lead – people, educational or research programmes, engagement activities or even entire organisations in Higher Education, like every other sector globally, are now confronting the challenges of how to move forward in a world where everything we do has the potential for radical change. However, despite common references to a ‘new normal,’ realistically…