Category Archives: Uncategorized

IT Services achieve Customer Service Excellence Award

I’m delighted to say that IT Services have joined the list of departments within the University to have achieved the Customer Service Excellence (CSE) Award. A number of our fellow departments including Facilities Management and Learning Services already completed the … Continue reading

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Enabling Archives and Retention Policies in Office 365

I’ve spent a few days working on email archives in Office 365 as we want to enable this function for all users. I had a few interesting discoveries so I thought I would share them. The first was over retention … Continue reading

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Dropbox Space Race – 2 weeks left to get 8GB of free storage!

I wanted to post a quick reminder that we still have 2 weeks left to register for the Dropbox space race. With the current numbers we have, any new Student or Staff registrations on the site will get a massive … Continue reading

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Dropbox Space Race – Even more free storage for Students and Staff

Cloud based storage is a very up and coming subject. There are quite a few flavours around including offerings from some of the big IT players such as Microsoft Skydrive and Google Drive. Personally I’ve always used Dropbox as I’ve … Continue reading

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Server 2012 now available on Dreamspark free for students

Just a quick post to mention that Windows Server 2012 Standard and Datacenter editions are now available on the Dreamspark website for students. I’d really recommend anyone studying IT at Edge Hill hops over there and grabs a copy of … Continue reading

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Eduroam wireless service

If you’re a member of staff then you likely received an email this week telling you that IT Services have just implemented the Eduroam wireless service. We’ve been working with Network Services (who did 99.9% of the work to implement … Continue reading

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Keeping GO going

The GO service relies on Novell Access Manager to make it work. As the popularity of the GO services increases it places more and more load on the servers that keep GO going. We have been slowly adding in servers … Continue reading

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Student Groupwise – Light at the end of the tunnel

The student Groupwise email service has suffered a number of access related and performance problems in the past two weeks, I thought it was about time I posted something on the blog about this. Core Services have been doing some … Continue reading

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SPAM

We have been testing out a SPAM solution for the past 6 weeks. The trial solution takes the form of one single server with some clever software on it that tries to figure out if an e-mail is SPAM or … Continue reading

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Joining the Federation – Make it so !!

Trekkies will be disappointed, there are no Vulcans or Andorians in this federation I’m afraid 🙁 We are in the process of applying to join the UK Access Management Federation. I was going to write something about why we are … Continue reading

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