Phases – Student journey and the 1st year experience

  • Action Group for the JISC project met up for discussion
  • After discussion with the Action group we have now identified a process that illustrates the 1st year experience – from expression of interest to enrolment.
  • The phases diagram (until we come up with a better title!) shows the student journey and the focus for each phase that we can feed into the journey.

Entering into the 1st year experience.

  • After deciding on the phases we are now looking into existing content and potential content to plug into the CRM system.

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