Archive for the 'Conferences' Category

Handling Social Media Overload

Wednesday night at Static played host to the second Liverpool Social Media Cafe and I was one of the speakers. The audio was recorded so you can hear exactly what I said or read below for some notes.

RSS is not dead

For the last few years various people have claimed that RSS is dead, like this article from TechCrunch:

“It’s time to get completely off RSS and switch to Twitter. RSS just doesn’t cut it anymore.”

– Steve Gillmor

And this one from ZDNet:

“RSS: A good idea at the time but there are better ways now”

– Sam Diaz

In my opinion claiming Twitter is a replacement for RSS is like saying you’ve stopped watching the news and find out what’s going on by listening in to conversations at the bus stop.  RSS readers may not have the same widespread appeal that Facebook has found but they are an essential tool for many purposes.

Google Reader

Google Reader

Many of the tips below make use of feeds so it’s important you know how they work.  I’ve been a fan of Google Reader for many years – it’s available for desktop and mobile and there are apps that integrate with it too.

Find a better Twitter client

Twitter.com isn’t perfect. Despite their best efforts to “fill holes” in the product there are still many things that the website doesn’t do on its own. Fortunately for the power user there are many third party clients available so find one that you like.

TweetDeck

If you’re sat at your desk most of the day a desktop client can be a very useful way to manage your Twitter stream.  The first thing you should do is turn off pop up notifications and sounds – they’re very distracting.  TweetDeck handles multiple accounts and even allows you to add Foursquare and Facebook to the mix.

HootSuite

HootSuite has quite a lot of fans.  Personally I’ve always been put off it by the awful ht.ly tracking bar it adds to links but recently I’ve started playing with it a bit more and I like some of its features.

CoTweet

CoTweet

But for companies wanting to track customer engagement, CoTweet is excellent.  It’s designed for exactly that purpose and you’ll see it being used by some very big companies like BT, Vodafone, O2

One feature CoTweet and HootSuite share is the ability to delegate access out to several members of a team without them needing to know the password. Both also allow you to make use of the carat syntax to show who in a team is tweeting, giving a personal fact to your account.

RSSFriends.com

rssfriends.com

Really simple site – plug in a Twitter username and RSSFriends will give you a feed to subscribe to showing new followers with far more detail than the standard notification email.  Helps you some way to achieving Inbox Zero.

search.twitter.com

Twitter Search

Search on the main Twitter website sucks so go to the standalone search.twitter.com. Better still grab your feed addresses and plug them into your feed reader.

TwapperKeeper

Twitter search has the fairly serious limitation of only keeping about 7 days of tweets available for searching. The solution is a service like TwapperKeeper which regularly polls Twitter Search and saves the results to an archive. You can access this through an API, as a feed or download the data for processing in other ways.

Automate, Consolidate, Mainstream

The final part of my talk was three ways of managing your social media presences better.

Automate: use a service like TwitterFeed#mce_temp_url# to send the contents of RSS feeds from a blog or news site to Twitter and Facebook.  Other sites such as Flickr or WordPress can auto-post to Twitter as well.

Consolidate: break up your messages into simple chunks that can be posted to multiple networks.  Both Facebook and Twitter have the ability to post to the other network but make sure your messages are relevant, for example by not posting @replies to Facebook.

Mainstream: once you know that a service is working for your organisation, try to mainstream its use – spread the load of people updating sites.  Make sure there’s a spread of people involved – it’s good to have both technical and marketing people for example.

Finally, don’t be afraid to Mark All Read and if something isn’t working, Fail Fast.

He that is without sin among you, let him first cast a stone

At IWMW last week I ran a BarCamp session titled “Slate My Website… and Your Website?”.

As I explained on the IWMW blog, the format of the session is based on Nick DeNardis’ EDU Checkup and consists of three parts:

  • 10 second test: show then hide the homepage then try to remember as much as possible.
  • ~5 minute review: surf around the site looking for things of interest – as Roy Walker would say, “say what you see”.
  • Ratings: scores out of 100 for design, content and code.

In the 30 minute slot we had time to slate review three websites:

University of Reading

University of Reading

Scores:

  • design: 68
  • content: 63
  • code: 79

University of Nottingham

University of Nottingham

Scores:

  • design: 71
  • content: 65
  • code: 62

Edge Hill University

Edge Hill University

Part of the “deal” for this session was that someone else would review our website so with me sat in the corner with my eyes closed and fingers in ears, Dan Wiggle from the University of York did the business.  Lynda Bewley summarised the atmosphere well:

@lyndabewley: vengeance being meted out on http://www.edgehill.ac.uk/ :-)  #slatemywebsite #iwmw10

Scores:

  • design: 74
  • content: 74
  • code: 70

Many thanks to Jeremy Speller for acting as scorekeeper and Reading and Nottingham for being such good sports and not lynching me!

If you want me to Slate Your Website in person, I’m looking for someone to act as our “external expert” so get in touch!

Will you be our expert?

Paul Boag

Once again,  Paul Boag from Headscape spoke at the Institutional Web Management Workshop, this year in Sheffield.  The plenary talk was titled No Money, No Matter and was generally accepted to be one of the highlights of the conference.  Much of the content Paul has covered separately on his blog and [failed :-) ] podcast but the talk tied it together and brought up some new ideas.

You can see Paul’s practice and links to related posts on boagworld.com and the full video is available from Sheffield.

Paul often treads a fine line between great advice and a sales pitch but he always does it with a glint in his eye so we’ll allow it!  Recently, he has been promoting the idea of bringing in external agencies just for big overhauls of the website and instead have an ongoing relationship.  While at Edge Hill we don’t particularly do web design agencies, I wholeheartedly agree that cycles of major redesigns are a bad thing.

Just when you think the talk is going to turn into hard sell for Headscape, Paul turns it around and admits for many Universities money is tight and suggests instead HEIs act as “external experts” for each other.  This is a fantastic idea and I really want to make this happen for us.  Paul suggested monthly meetings with your expert and while I think that might be a little too often, we can see how it goes.

So I’m looking for volunteers to come to Edge Hill (we’re based in Ormskirk, Lancashire in case you didn’t know!) and give us free consultancy!  In return you’ll get as much coffee as you can drink, a sandwich from the SCR and – if you want – I’ll return the favour and “consult” for your HEI.

There’s a few conditions, chiefly I don’t think TPTB would like one of our competitors coming in but other than that I’m open to offers!  If you’re interested, drop me an email on michael.nolan@edgehill.ac.uk.

Update: after posting on JISCmail’s WEBSITE-INFO-MGT list I received a couple of questions about the areas to be covered.  Our team covers design, development and to a large degree content and while we don’t author the majority of information on the site, we do have responsibility for it.  So essentially I’m looking for a general expert – someone who can say “that doesn’t look right” or “have you thought about doing cool thing X using HTML5 there”.

Mobile Apps vs Mobile Web

A couple of weeks ago, Mark Power and I were approached to cover Anthony Doherty’s workshop Mobile Apps vs Mobile Web.  We spent a week working through some ideas then finalised what we were talking about on arrival in Sheffield on Monday afternoon.

After the session, Kirsty Pitkin collared me to record a short piece to camera about what we covered:

[Aside: Bath's Phil Wilson described this as "best. still. ever." You can see and hear Phil laughing like a girl in the background of Adrian Tribe's Take Away video. :-D ]

Many thanks to Jeremy Speller from UCL for demonstrating their implementation of campusM and to everyone in the session for taking part in what I hope was an interesting discussion. There was quite a lot of Mobile Apps/Web talk throughout IWMW this year so I was a little worried we’d be repeating what everyone else said but I think it’s important for institutions to have the debate over what approach is best for them, whether that is buying in a native mobile app, deploying a mobile web app framework such as Molly, or building mobile versions of their website.

Finally, to make this post a bit more useful than just things you can find elsewhere, here’s a list of some mobile websites I may have demonstrated:

Additionally, check out the following universities in the iTunes App Store:

  • Stanford (Blackboard)
  • LJMU (campusM)
  • Trent Valley University (iUni)
  • UCL Go! (campusM)
  • UCLan
  • MSU Mobile

WordCamp UK

Following Hacks meet Hackers on Friday I decided that two conferences in a week wasn’t enough and headed into Manchester to WordCamp UK at MMU’s Business School. It was a full weekend event including socials in the evening but prior commitments meant I could only go for the day.  In case the name doesn’t give it away, WordCamps are conferences about WordPress and happen all over the world.

The first session was introductions to find out who was there. With a couple of hundred (I’d guess) this took a while but I was impressed with the diversity of uses in the room. Lots of web developers as you’d expect but also bloggers and it was nice to see a couple of other universities in the room.

Other sessions I attended…

Core PluginsPeter Westwood

Also known as Canonical plugins, it’s proposed that these will allow extra support for key features that aren’t part of the core WordPress code.  Currently two core plugins are under development:

  • Health Check: this will scan your WordPress install and tell you if there’s anything wrong, for example executable files or out of date PHP versions.
  • Post-by-Email: currently part of the core but badly out of date, the hope is to get the community to support it and take advantage of some extra development that has been done for other plugins.

Managing multiple WordPress instances – John Adams

John Adams just-in-time session planning :)

John showed us the just-in-time approach to session planning, also known as winging it, after forgetting he’d agreed to run this session.  It actually turned out well and some good discussion over ways of managing multiple blogs.  It seems Edge Hill had one of the larger installations, albeit as part of two WordPress MU instances but it’s a problem for everyone.

We’re certainly not alone in struggling with a development/testing/staging/live strategy for WordPress but Shaun Hare from Nottingham University suggested it is possible so we should probably pick their brains about it sometime!

Beyond Blogging – Kieran O’Shea

Kieran O'Shea: Beyond Blogging

Kieran highlighted a couple of plugins he’s developed to take a blog a little further:

  • Calendar: provides embeddable calendar that can show in a post, page or sidebar widget.
  • Social View: a new plugin that takes feeds from other websites – currently YouTube, Flickr and Twitter – and converts them to blog posts but makes them look a little prettier.

WordPress and more in Big MediaDave Coveney of Interconnect IT

WordPress in Big Media with @davecoveney

Final session of the day for me was Liverpool’s own Dave Coveney presenting a session about how the media can use WordPress.  He was followed by a chap from the Telegraph going into a little more detail about their blogging platform with some impressive usage statistics.  If you didn’t think that WordPress was a serious system you should now!

Hacks meet Hackers

Francis Irving

It’s been a busy week with the Institutional Web Management Workshop last Monday to Wednesday in Sheffield and WordCamp UK happening in Manchester this weekend but on Friday I took a day off to pop down to a hack day in Liverpool.

The event was hosted by LJMU’s Open Labs at the Art and Design Academy in partnership with ScraperWiki and Trinity Mirror Merseyside (think Liverpool Daily Post and Echo, Ormskirk Advertiser, Southport Visiter etc etc!). The idea was that hacks (journalists) meet hackers (coders, not to be confused with crackers who break into systems!) for a day working on datasets to produce something at the end of the day.

The basic format was splitting into teams comprising a few hacks and a few hackers with an interest in a particular subject, being put into a “booth” for 6 hours and seeing what happened. The group I was in was focused around Liverpool datasets – think Doctors surgeries, educational statistics etc.

I’ve come across ScraperWiki before at Liver and Mash and while there was no requirement to use their system, since it’s recently added support for PHP alongside Python I thought I’d give it a try. We found some data to scrape on the NHS website and set about building a scraper.

The chaps at ScraperWiki would be the first to admit that their support for PHP is still very much beta and so it was a little harder than I expected. Eventually I got it scraping a set of data and used Yahoo Pipes to add location data to allow it to be mapped. Here’s what it looks like on Google Earth alongside school and transport datasets:

Google Earth Three Layers

Okay, so not terribly exciting but it was useful to have a go at ScraperWiki and get an idea of some of the things that can be done with it. You can find my scraper on the ScraperWiki site; the Pipe is also available.

I think it was also very interesting to get journalists to meet coders. A few weeks ago I heard someone (possibly Alison Gow) say recently that you can’t get a job for the Guardian without talking about data and it’s becoming an increasingly important part of journalism. No longer is it enough to simply report the news or spout opinion – being open about where your data comes from can be just as important. So it was really good that Trinity Mirror are taking this so seriously.

Someone in my team asked when I raised the idea of using DBpedia (and hence Wikipedia) data how reliable it was and could it be trusted. My response was to point out that most Wikipedia articles cite their sources and asked how many news stories do the same!

I’m getting off topic now so I’ll leave it there! ScraperWiki are running a series of Hack Days across the UK (and beyond) so if you’re interested, make sure you sign up!

Social Media Café Liverpool

Last night was Liverpool’s first Social Media Café at Static. SMC’s are nothing new – they’ve been running in cities around the UK, and the world, for a while but it’s good to see one happening closer to home.

The format for the evening was three speakers with generous breaks between to grab a beverage and “network”. The organisers got some great talks:

Alison Gow: Data and the art of storytelling

From Alison we learn that you can’t get a job for the Guardian without talking about data! Alison has written up a blog post about her talk so go read it!

Josh: How to win Foursquare friends and influence people

How to win @foursquare friends and influence people by @technicalfault

Josh is involved in organising Social Media Café Manchester and popped down the road to talk about Foursquare. Once again, Josh has blogged about the subject so go read that.

I’ve got a blog post in draft (which has fallen foul to my 48 hour rule) about Foursquare and how we might be able to use it as a University. Hopefully I’ll be inspired to look at it again and publish it in the next week or two.

David Coveney: Social media and work

@davecoveney #smvliv #smday

Final talk of the night was Dave Coveney talking about how work and social media mix. Once again his slides – as a Prezi – are online. They probably make about as much sense as Dave’s talk, and I say that as a compliment! It was very engaging walk through the history of social media (anyone remember CIX?) and how he makes use of social media personally, with the business as a side effect.

So overall a great first SMC Liverpool. There was some discussion about the direction to take the events but it will probably be a monthly thing. I’ve added the hashtag #smcliv to TwapperKeeper so you should be able to read through the archive of tweets there as it fills up.

BarCamp Blackpool

This blog post fell foul to my golden rule for blogging:

Never leave a post in draft for more than 48 hours

I nearly deleted the draft but it seems like a shame to waste it. There’s another Barcamp Blackpool coming up next month but unfortunately I can’t make it.

Read more after the break!

Continue reading ‘BarCamp Blackpool’

iPad at the CUC

2 Jun 2010

On Wednesday evening I headed into Liverpool for an event at the CUC about iPad application development.  It was run by Vision + Media, an organisation I’ve not come across before that supports digital and creative industries in the North West.

My brother (who has had an iPad for a week) has written a pretty thorough post summarising the event so go read that and come back for my thoughts.

Much of the event was clearly focused on developing iPad apps and how the marketplace might evolve with the suggestion that iPad owners may be prepared to pay more for apps but prices would eventually be driven down and that a smaller number of higher-quality developers would emerge. I’m not so certain about that – the larger form factor lends itself to a wider range of content and if app developers think they can make a quick buck by repurposing open content to create spammy apps, they will do.

2 Jun 2010

Katie Lips’ talk outlining some research done by her company Kisky Netmedia including some interesting predictions.  There was a suggestion that tablet devices will break into Health and Education sectors and while I don’t doubt this will happen at some point, I’d be very surprised it this was mainstream within three years.  As I’ve mentioned a couple of times in the last month while you can make improvements to processes by “throwing” money at a problem (by, for example, buying every student an iPad) this approach cannot scale.  To take things beyond small-scale pilots you must adapt to technologies that are already deployed or are cheap to do so which right now doesn’t include the iPad.

Other interesting talks were Dave Verwer’s introduction to iPad UI patterns which showed off a lot of the subtle thought that’s gone into making the iPad pleasant to use and Guy Dickenson on the future of reading and some of the possibilities the iPad opens up for authors and publishers.

2 Jun 2010

In discussions in the bar afterwards it came up that someone who’s had an iPad for two months now has started to notice their usage tailing off.  This mirrors my own experience as an early adopter of netbooks.  I have one of the first generation Asus EeePC 701 and for a few months I used it extensively. Over time I found the limitations of the device more frustrating (and the epic failure at the 2008 SOLSTICE Conference wasn’t good) and went back to using my full-size laptop for most things.

In July last year I bought a Samsung N110 and the experience has been completely different. The larger keyboard, screen and battery have solved virtually all the failings of the first generation device and I use it as my main device outside work.

I can see this will happen with the iPad.  While the lack of a camera or USB ports might not prevent a lot of people buying an iPad, it could deter it from becoming an integral part of their digital life.

This ties in with another point made by Katie Lips that the iPad marks a shift to devices which are essentially designed mainly for consumption: listening to music, watching videos, reading books, all paid for from Apple’s store.  While that may be the case it could be the block to speedy adoption. With no USB port you must buy Apple’s dongle costing $30.  Want to output video to an external screen – that’ll be another cable you need, and you can only get video out of certain applications. WordPress’ app for writing blog posts involves hand coding HTML while limited access to the file system makes it hard to easily move documents around  between applications.

Don’t get me wrong – the iPad will change everything.  The idea of a simple, instant-on device with a battery that lasts the full day appeals to me greatly.  90% of my digital life is in “the cloud” so I can access it on the move from anywhere with an internet connection. But for me, content creation, curation and consumption must be balanced and I would struggle to find the place in my life for a pure “entertainment” device.

I remember when I was studying Computer Science and living in halls – only one person I knew had a laptop, everyone else had a desktop PC.  Now when you walk around campus, students can connect to the WiFi from pretty much every building from their own laptop, and mobile phone, and from next semester, many of them will start bringing tablets.

We need to be ready for that.

SOLSTICE Conference 2010

Today was my fourth (2007, 2008/p2, 2009) SOLSTICE conference held here at Edge Hill University, this time in the Faculty of Health building (also the home to SOLSTICE itself).

Once again this year I live-tweeted the conference using my @MikeNolanLive account which seemed quite successful – certainly avoided dozens of people unfollowing me!  As with last year I’ll do a brief summary of each of the sessions I attended.

Professor Gilly Salmon: Pathways to Learning Futures

Gilly Salmon

Good start to the conference with Gilly introducing some of the experiences the University of Leicester have had with promoting and embedding technologies. Of particular interest is the Media Zoo and its presence online, in the real world, in second life and for students:

Media Zoo

It’s an interesting concept (although I think some of their acronyms are a little forced because of it – PANTHER, CALF, DUCKLING, SWIFT…) and has made them, through this matrix, consider a broader range of technical levels and audiences:

University of Leicester: Learning Innovation Strategy

Paul Lowe: OPEN-i – Building a Virtual Community of Practice for Photojournalism

IMG_2144.JPG

Paul’s fast-paced talk was a great blend of some of the background behind Communities of Practice combined with some details of what they’ve created around photojournalism courses.  They have used Ning as the basis of the community combined with Wimba for live seminars which are recorded and made available for later viewing.

It was interesting that they have had less success with asynchronous communication tools like forums with the suggestion that they were already served well elsewhere and people liked the real-time content they offered.

Partnering with other organisations has been successful in building critical mass around events.  Academics acting as the “critical friend” to the sector has also been well received with them offering something and not just being seen to use professionals for their free experience.

Jim Turner: Review on LJMU Innovative and Technologically Enhanced Learning Spaces

Jim Turner: Review on LJMU Innovative and Technologically Enhanced Learning Spaces

First of two sessions by Jim today. This one was a bit of a whistle-stop tour of different types of learning space at LJMU. Sometimes at Edge Hill it seems space is such a premium that it’s not possible to innovate as much as we could or should.

Shirley Hunter-Barnett: Embedded Audio Feedback

Shirley Hunter-Barnett: Embedded Audio Feedback

Building on research from last year, Shirley is looking at whether the use of audio feedback can help make students feel less isolated.  Results appeared a bit inconclusive and an increasing resistance from tutors to use audio feedback. Reasons given included worries about giving one student someone else’s feedback, concern about the extra time it takes and not liking the sound of their voice.

Jim Turner: Stitching the Web Together with Yahoo! Pipes

Jim Turner: Stitching the Web Together with Yahoo! Pipes

After lunch and skipping back to the office to work on a few things (which unfortunately meant I missed Peter Hartley’s keynote) I went down to the SOLSTICE Red Room for Jim’s second session of the day.

I must admit I’ve heard everything he said before having attended several of Tony Hirst’s talks but what I found very useful was the beginner’s approach and I’d be more comfortable now telling someone else how to get started with Pipes through some basic examples.

Julie Swain and Sue Atkinson: “Meeting Employers’ Needs”

Sue Atkinson and Julie Swain from Plymouth talk ePortfolios

I sometimes struggle to really get electronic portfolios and how they’re any more than just a website where you put stuff but what they’re doing with the University of Plymouth and Colleges seems to be well received by students and employers. They’re using PebblePad but there was some discussion afterwards about alternative products.

Dr Mary Dean: Take hundreds of eDocuments Wherever You Go

Forgot to take a photo of this session but readers at Edge Hill can go and see Mary in person!

Mary gave a summary of the initial progress on Edge Hill’s JISC funded project looking into the use of eReaders for university committees. They are looking at two meetings the members of which are supplied with Sony Touch eReaders that can be loaded with PDFs of the papers.

Some challenges have been found in the way people prepare for meetings and how tables, diagrams and images in PDFs appear on the smaller screen.

I have one concern with these kinds of projects which time didn’t allow me to raise during the session and that’s one that was made at the Eduserv Symposium last month.  There, John Traxler said something along the lines of:

We run the risk of proving that spending money on education improves education.

In this context, supplying devices to groups of people should, with the right support, enable them to do things more efficiently but that simply doesn’t scale.  Without significant investment in hardware and training it isn’t possible to turn every meeting held in the University into a (near) paperless one.  Perhaps, as someone in the session was suggesting, we should be looking at how we can better enable individuals to use the devices they already own or will be buying in the next six to twelve months for university work.

Summary

IMG_2167.JPG

Overall another good conference. The backchannel had a similar level of engagement to last year and you can see more about it over on Twapper Keeper and Summarizr.  I managed to improve my workflow somewhat by using an Eye-Fi card in my camera to automagically upload photos to Flickr from where I could tweet them straight out.  I’ve tagged all my photos with solstice2010 so you should be able to see them alongside others from the conference.

No ducklings this year but maybe these two are some of the ones I spotted a year ago:

IMG_2130.JPG