Learning Services

Learning Services are pleased to announce that we are now the proud holders of an award, issued by the government, for excellence in customer service. 

The Customer Service Excellence award  is based on a range of key customer priorities against which organisations are measured.   The assessor looked at the following elements during his visit to the University in November: Customer insight,  the culture of the organisation, information and access, service delivery and timeliness and quality of service.

Customer feedback is a vital part of improving our services and facilities to you.  Please let us know how you think we could improve!  Fill in a comments and suggestions form available in all University library buildings, or online at;

http://www.edgehill.ac.uk/ls/feedback

Our  collection of Ebooks from Ebrary has now grown to 46,092. Two thousand titles were added to the collection in February and these are now available in the library catalogue. To search the complete Ebrary collection go to Ebrary Collection. Do not forget that whilst in the Ebrary library, you can set up a personal account which means you can save books to your bookshelf and come back to them at a later date. The academic collection from Ebrary is completely multidisciplinary so you will always find books relevant to your course.

New Centre..New Library

 Development of Learner Support at Armstrong House- Manchester

Learning services have been working in collaboration with colleagues from the Faculty of Health to develop facilities and resources in Manchester

The new library and learning space on the ground floor has:

             Help and Support desk for library and information queries

             Self Issue and Return

             New study space with extra tables and chairs

             Casual seating for group discussions

             Library space and shelving for books and journals

             PCs and printing

             WiFi

 4^th Floor ICT Suite and Student Social Space has:

             26 brand new PCs and printing

             New study space with extra tables and chairs

             Casual seating for group discussions

             WiFi

 A new team of staff are providing help and support with library and information skills, study skills, using the library and materials, IT queries and getting the most from Learning Services. 

This is an exciting opportunity for us and the student feedback we have had so far has been very positive.  If you are a Manchester based student, please gives us your feedback.

We have taken out a subscription to the entire collection of journals from the publisher “Walter de Gruyter”. This is an interdisciplinary collection of over 100 titles. All the titles are now in the library catalogue and can be accessed at Walter De Gruyter Journals

We now have access to Foreign Broadcast Information Service (FBIS) Daily Reports 1974-1996. FBIS Daily Reports offer foreign views and perspectives on historical events from thousands of monitored broadcasts and publications. Translated into English from more than 50 languages these comprehensive media reports from around the globe include news, interviews, speeches and editorial commentary. We have access to the following sections of FBIS:

* Middle East and North Africa, 1974–1987
* Near East and South Asia, 1987–1996
* South Asia, 1980–1987
* Sub-Saharan Africa, 1974–1980 and Africa, 1987–1996
* Eastern Europe, 1974–1996

FBIS can be accessed from the library catalogue at FBIS

Unsure of how to create a table in Word? Need help with setting up a colour scheme in PowerPoint? Want to know how to add a formula in Excel? Help with all these questions and many more are available in the recently released Blackboard module “ICT Self help guide”. The guide also helps you download the latest version of Java and Microsoft viewers, if you don’t have Office 2007 available on your laptop or PC.

To access the guide just look in Blackboard.

We have got a trial of The Bibliography of British and Irish History Online (BBIH).  This resource has grown out of, and will supersede, the Royal Historical Society Bibliography of British and Irish History. This is a database of around 470,000 records, updated 3 times per year, with around 10,000 references added annually.
It covers British and Irish history and relations with the empire and Commonwealth, from 55 BC to the present. The bibliography lists books, articles in books, and articles in journals. This resource can be accessed via the library catalogue

GMID: The Global Market Information Database  is a one-stop source to find statistics, market reports, company profiles and information sources for country, market, consumer and lifestyle profiling. It will be invaluable to all marketing students and very useful for other business students. We will be monitoring usage in the next eight months so please do use it! GMID can be accessed via the libary catalogue at GMID

Learning Services are now offering the facility to place Inter Library Loans requests for books online via the library catalogue. You can choose My Account from the front page of the  library catalogue or you can go directly to My Account in the library catalogue. Once in your account, click on the ILL button which is on the right hand side and give as much information as you can. We can only request Inter Library Loans when we do not own a copy of the book.

We are only offering this service for books at the moment but hope to extend it to journal articles in the near future